Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Work Availability
Certification
Work Preference
Timeline
SalesAssociate
Nadezda Johnson

Nadezda Johnson

Victoria,VA

Summary

Skilled Canine Handler with in-depth knowledge of dog behavior and training techniques. Profound understanding of canine health, nutrition, and safety regulations. Demonstrated ability to handle a variety of breeds professionally and effectively. Proven track record of fostering strong relationships between dogs and owners for optimal handling outcomes.

Overview

34
34
years of professional experience

Work History

Front Store Supervisor

CVS
Ledgewood, NJ
02.2020 - 11.2022
  • Led and managed a team of 2-3 employees, overseeing daily operations, customer service, and sales performance in a fast-paced retail environment.
  • Increased sales and customer retention through implementation of targeted promotional activities and consistent emphasis on customer service excellence.
  • Executed staff training programs, resulting in improved operational efficiency and customer satisfaction ratings.
  • Managed inventory control processes, including weekly counts and replenishment, reducing stockouts and minimizing shrinkage.
  • Implemented visual merchandising standards, maintaining high presentation quality throughout the store.
  • Streamlined opening and closing procedures, including cash management and sales reconciliation, ensuring accuracy and security.
  • Resolved complex customer issues, maintaining a 98% customer satisfaction rate through effective problem-solving and communication.
  • Optimized store performance by analyzing sales reports, identifying improvement opportunities, and implementing data-driven strategies.
  • Ensured compliance with company policies, safety protocols, and health regulations, maintaining a secure and efficient work environment.
  • Cultivated professional relationships with customers and vendors, promoting store loyalty programs and driving consistent sales growth.
  • Managed administrative tasks including budget preparation, performance reporting, and maintenance of critical operational records.
  • Collaborated with district management to align store operations with long-term business strategies and accomplish key performance indicators.

Senior Manager, Human Resources Systems

Rosneft OAO
Izhevsk, Russia
06.1996 - 05.2010

• Led analysis of HR systems requirements and implemented solutions to improve performance, reliability and scalability
• Managed design, development, testing and implementation of HR systems projects
• Provided strategic guidance on HR processes to ensure compliance with company policies
• Maintained expertise in HR technology trends and best practices
• Created user training materials and documentation for HR systems and applications
• Monitored system performance metrics and led troubleshooting efforts
• Collaborated with IT on integrations between HR applications and modules
• Analyzed user requests and implemented enhancements to HR systems functionality
• Identified opportunities for process automation within HR systems
• Handled sensitive employee data with utmost confidentiality and discretion
• Advised leadership on HR programs, policies and strategies to improve operational efficiency
• Used data analytics to optimize recruitment, onboarding and employee development processes
• Managed full-cycle HR operations to maximize employee performance
• Provided HR consultation to executives on workforce planning and talent management
• Developed orientation programs and led training initiatives for new hires
• Oversaw employee relations, addressing concerns and managing disciplinary actions
• Administered compensation and benefits programs
• Prepared executive presentations on HR metrics, trends and recommendations
• Launched wellness initiatives to boost employee engagement and productivity.

Manager and Journalist

Udmurtia Weekly
Izhevsk, Russia
03.1990 - 04.1996

Management Experience
• Led and mentored a team of professionals, conducting regular performance reviews and implementing targeted training programs to enhance job performance and productivity
• Facilitated interdepartmental collaboration to ensure timely project completion within budget constraints
• Maintained accurate records of employee information, including attendance, payroll, and leave requests
• Resolved workplace conflicts through effective communication and adherence to company policies.
Journalism Experience
• Developed and produced compelling multimedia news stories, from concept to publication.
• Conducted in-depth research and interviews to gather comprehensive information for news stories.
• Wrote concise, accurate, and engaging news articles for various platforms.
• Analyzed complex data sets to extract relevant information for news stories.
• Monitored local and national events to identify and pursue newsworthy stories.
• Cultivated a wide network of reliable sources to ensure high-quality, exclusive news coverage.
• Presented news through various formats.
• Developed thought-provoking columns and commentaries by analyzing current issues and personal experiences.

Certified Trainer of Working Dogs

Service Dog Club
Izhevsk, Rassia
05.1989 - 09.1995

Program Development and Implementation
• Designed and developed comprehensive training materials for working dogs and their handlers, tailored to specific roles and environments.
• Organized and facilitated hands-on practical demonstrations, and one-on-one coaching sessions for dog handlers.
• Implemented successful training programs that significantly improved working dog performance, handler competence, and overall operational efficiency.
Assessment and Evaluation
• Developed rigorous assessment tests to evaluate working dogs' and handlers' proficiency in various tasks and scenarios.
• Monitored training effectiveness through detailed observation, performance metrics analysis, and regular evaluation of canine-handler team progress.
Specialized Instruction Techniques
• Utilized diverse training methods including scent work, obedience drills, agility courses, and simulated real-world scenarios to ensure comprehensive skill development.
• Adapted teaching approaches to accommodate different dog breeds, temperaments, and handler experience levels.
• Incorporated hands-on demonstrations and field exercises while ensuring strict adherence to safety protocols and animal welfare standards.
Performance Improvement and Feedback
• Provided constructive feedback and positive reinforcement to motivate both canines and handlers throughout the training process.
• Conducted regular evaluations to identify growth potential in working dogs and guide decisions on advanced training or specialized deployments.
• Swiftly addressed and resolved issues raised during training sessions, ensuring optimal learning environments for all participants.
Collaboration and Content Development
• Collaborated with veterinarians, behaviorists, and field experts to create relevant, up-to-date training content for various working dog specialties (e.g., search and rescue, detection, service dogs).
• Recommended and implemented improvements to existing training processes based on field feedback and observed outcomes.
Documentation and Compliance
• Maintained meticulous records of all training activities, including dog performance logs, handler assessments, and certification documentation.
• Ensured compliance with industry standards, animal welfare regulations, and organizational policies throughout all training programs.
• Monitored training costs and prepared budget reports to justify expenditures and optimize resource allocation for canine training facilities.
Professional Development
• Stayed current with the latest research in canine behavior, training methodologies, and equipment advancements to continually enhance program effectiveness.
• Participated in working dog conferences and seminars to exchange knowledge and best practices with experts in the field.

Education

Economics, Management And Public Administration

Udmurt State University
Izhevsk, Russia
05-1994

Skills

  • Positive Reinforcement Methods
  • Creative Problem-Solving
  • Time Management
  • Analytical Thinking
  • Behavior Modification Techniques
  • Adaptability and Flexibility
  • Agility training
  • Obedience training

Languages

English
Professional
Russian
Native/ Bilingual

Accomplishments

  • I have worked with German Shepherds, Airedale Terriers, and Giant Schnauzers.
  • From 1990 to 1993, I was part of a service pentathlon team (swimming; 5-kilometer run with a dog; sport shooting; overcoming an obstacle course with a dog (similar to agility), detention of an offender).
  • From 1991 to 1996, I worked as an instructor in training working dogs (I conducted classes and trainings on training).
  • Now I am the owner of a trained and socially adapted 1.6-year-old Belgian Shepherd and an 11-year-old Labrador.

Affiliations

I has certificates: CSS3, HTML5, Interactivity with JavaScript, Advanced Styling with Responsive Design.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsTeam Building / Company RetreatsPersonal development programs

Timeline

Front Store Supervisor

CVS
02.2020 - 11.2022

Senior Manager, Human Resources Systems

Rosneft OAO
06.1996 - 05.2010

Manager and Journalist

Udmurtia Weekly
03.1990 - 04.1996

Certified Trainer of Working Dogs

Service Dog Club
05.1989 - 09.1995

Economics, Management And Public Administration

Udmurt State University
Nadezda Johnson