
Experienced and multilingual phlebotomist skilled in venipuncture and infection control. Known for commitment to quality improvement and effective communication with diverse patient populations.
Executed venipuncture, capillary, and arterial blood draws for patients, ensuring accuracy and patient comfort during 40-60 collections daily. Ensured proper patient identification and comfort while adhering to strict infection control protocols. Processed and labeled specimens for transport, ensuring HIPAA compliance and maintaining chain of custody to support timely laboratory results. Collaborated with laboratory staff to prioritize STAT orders for timely testing and results. Administered injections and assisted with point-of-care testing; communicated critical results to clinical teams promptly. Trained new phlebotomy staff on techniques, specimen handling, and safety protocols, enhancing team proficiency and patient care quality. Maintained CPR/AED certification while participating in quality improvement initiatives to enhance labeling accuracy. Communicated effectively in English, Arabic, and Amharic to ensure patient understanding and consent.