Nadia Lopez Vasquez
Brooklyn,NY
Overview
9
9
years of professional experience
Work History
Payroll Specialist
Future Care Consultants
09.2024 - Current
- Checking timesheets for accuracy
- Entering data into databases and spreadsheets
- Handling direct deposit requests and data
- Processing paper checks for distribution
- Acquiring all necessary signatures to distribute payroll
- Processing wage garnishments
- Making adjustments in pay for raises, bonuses and commission
- Processes out of cycle checks and employee separations
- Serve as a point of contact for employees inquiries regarding paychecks, direct deposit and/or general payroll questions
- Maintaining current employee salary allocations per payroll
- Troubleshoot problems with paychecks, tax deductions, vacation and sick accruals, and other payroll-related matters by researching and respond accordingly with related staff and managers
- Runs and prepares reports on a regular basis for payroll
- Demonstrated ability to process new hires, terminations, status changes, tax changes, deductions, calculating wage and overtime payments, double time and other duties associated with standard payroll processing
- Handling payroll for over 15 facilities biweekly
Medical Claims Specialist
United Health Group
12.2022 - 07.2024
- Company Overview: Remote
- Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing, adjusting and paying claims
- Analyze and identify trends and provide reports as necessary
- Consistently meet established productivity, schedule adherence and quality standards
- 1+ years of experience with processing 100+ medical, dental, prescription, OR mental health claims
- Basic understanding of healthcare claims including ICD – 9 and CPT codes
- Process of rekeying claims, heavy data entry
- Remote
Customer Service Specialist/Health Claims Specialist
Wex Health
11.2021 - 12.2022
- Company Overview: Remote
- Answer incoming participant phone calls and emails professional
- Assisting customers with account related questions for HSA’s, FSA’s and HRA accounts
- Assist customers with billing questions, payments and invoices
- Documents all communication with customers within applicable systems
- Creates service requests for assistance from various internal departments
- Proactively identifies potential issues and assists with a resolution when necessary
- Review and process claims
- Review and process reimbursement requests
- Managing additional projects
- Ensure privacy according to HIPPA
- Remote
Accounts Payable/Receivable/ Purchasing Agent
Twin Med
02.2019 - 04.2020
- Company Overview: Brooklyn, NY
- Managed over 100+ collections of past due invoices and submitting payments daily to vendors
- Act as liaison with vendors and reconcile payments and receivables
- Processed vendor POs and confirmed all orders on a daily basis
- Printed all incoming invoices from vendors and uploaded for payment daily
- Monitor, order and organize office supply inventory on a daily basis
- Provided customers with updates of tracking information for all their orders
- Provided customers with return information for any orders that were received incorrectly
- Printed and emailed all monthly invoices for nursing homes to accounts payable department
- Worked on Sales pad to efficiently process quotes and orders daily for nursing homes nationwide
- Responsible for placing orders online daily and sending vendor POs to be processed and confirmed
- Created new opportunity quotes for potential new customers
- Worked on daily spreadsheets for nursing home bids
- Processed all Procurement orders daily
- Perform various clerical tasks as needed
- General office functions, answering phones daily and responding to customers emails
- Maintain communications with clients and billing partners to manage the accounts receivable portfolio, resolve any open items on the account, and proactively address delinquent accounts
- Brooklyn, NY
Administrative Assistant
Justin Management
06.2017 - 01.2019
- Company Overview: NY, NY
- Handling administrative requests and queries from senior managers
- Handled switchboard which includes multiple lines
- Forward messages to appropriate department directory
- Sorting incoming and outgoing mail
- Manage deliveries
- Setting appointments manually or electronically
- Prepare correspondences and documents with Microsoft office
- Scheduled appointments for repairs in tenants apartments
- Handle all collections of past due rents received from tenants which consists of 40-50 entities
- Maintaining property management and administrative duties, domestic/international travel arrangements and expenses
- NY, NY
Bank Teller
Capital One Bank
02.2016 - 12.2016
- Company Overview: NY, NY
- Conduct bank routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers’ issues and provide relevant information
- Primary teller for training new tellers to ensure proper bank procedures and protocol
- Assisted manager to load cash into ATMs and processing ATM transactions
- NY, NY
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice (CUNY)
New York, NY05.2022
Associates Degree - Criminal Justice
Kingsborough Community College (CUNY)
Brooklyn, NY06.2018
Skills
- Microsoft Suite
- Problem solving
- Effective Communication
- Teamwork
- Conflict management
- Time management
- Adaptability
Timeline
Payroll Specialist
Future Care Consultants
09.2024 - Current
Medical Claims Specialist
United Health Group
12.2022 - 07.2024
Customer Service Specialist/Health Claims Specialist
Wex Health
11.2021 - 12.2022
Accounts Payable/Receivable/ Purchasing Agent
Twin Med
02.2019 - 04.2020
Administrative Assistant
Justin Management
06.2017 - 01.2019
Bank Teller
Capital One Bank
02.2016 - 12.2016
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice (CUNY)
Associates Degree - Criminal Justice
Kingsborough Community College (CUNY)
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