NADIA ANZALDUA
McAllen,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
19
19
years of professional experience
Work History
Risk Adjustment Manager
ASAS Health
12.2021 - 02.2024
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional, organized, and safe environment for employees and patrons.
- Defined clear targets and objectives and communicated to other team members.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Excellent communication skills, both verbal and written.
Patient Care Coordinator Supervisor
Donna Medical Clinic
07.2016 - 05.2021
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Conducted regular audits of documentation accuracy within the practice management software, addressing discrepancies promptly for better data integrity.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Provided support and guidance to patients and families to navigate healthcare systems.
Medical Scribe / Patient Care Coordinator
South Texas Neurological Center
11.2014 - 05.2016
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Utilized templates and macros to streamline transcription processes.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
Certified Dental Assistant
Navarro Orthodontix
11.2007 - 11.2014
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Increased patient retention by developing strong relationships and providing personalized care.
- Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.
Physician
Clinica Sonora / Self Private Practice
09.2004 - 09.2007
- Delivered emergency treatment on-site and responded appropriately in urgent or emergency situations.
- Implemented evidence-based practices into daily work routine, enhancing overall effectiveness of clinical decision-making and patient outcomes.
- Collaborated with specialists for comprehensive patient care, resulting in improved health outcomes.
- Completed thorough patient examination for symptoms and physical information.
- Met with patients to discuss medical histories and current complaints.
Education
Bachelor's - Nursing
School of Nursing Dr .Jose Angel Cadena Y Cadena
Reynosa, Tamaulipas (Mexico)M.D. - Medicine
Universidad Valle Del Bravo / UANL
Reynosa, Tamaulipas (Mexico) - Monterrey, NL08.2005
Skills
- Documentation And Reporting
- Decision-Making
- Business Analysis and Reporting
- Business Development
- Cross-Functional Teamwork
- Team Leadership
- Team Management
- Friendly, Positive Attitude
- Microsoft Word
- Computer Skills
- Staff Management
- MS Office
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Risk Adjustment Manager
ASAS Health
12.2021 - 02.2024
Patient Care Coordinator Supervisor
Donna Medical Clinic
07.2016 - 05.2021
Medical Scribe / Patient Care Coordinator
South Texas Neurological Center
11.2014 - 05.2016
Certified Dental Assistant
Navarro Orthodontix
11.2007 - 11.2014
Physician
Clinica Sonora / Self Private Practice
09.2004 - 09.2007
Bachelor's - Nursing
School of Nursing Dr .Jose Angel Cadena Y Cadena
M.D. - Medicine
Universidad Valle Del Bravo / UANL
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