Nadia Arroyo
Lansing,MI
Summary
Compassionate Massage Therapist with experience in Swedish, deep tissue, prenatal, and sports massage techniques. Known for exceptional productivity and efficiency in task completion. Demonstrates strong communication skills and the ability to adapt to diverse client needs. Committed to ensuring clients safety, care, and satisfaction are met beyond expectation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Olympic Broil
Lansing, USA
05.2019 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed and guided staff to enhance business needs.
- Established efficient tasks to improve workflow throughout the business.
- Resolved conflicts involving customers by providing guidance on company policies and procedures in a professional manner.
Closing Manager
SUBWAY®Restaurants
Lansing, MI
10.2018 - 05.2019
- Hired, trained and guided closers to improve productivity and sales.
- Ensured team stayed on track with daily, weekly and monthly goals
- Prepared staff work schedules and assigned team members to specific duties.
- Resolved customer complaints in a professional manner.
Education
High school diploma -
Waverly High School
Lansing, MI05.2018
Certificate of Achievement - Massage Therapy
Lansing Community College
Lansing, MI05.2024
Skills
- Independently Motivated
- Leadership Skills
- Customer Support Experience
- Manager Experience
- Logical Reasoning Skills
- Effective Time Management
- Professional Boundary Setting
- Positive Attitude
- Flexible Schedule
- Dependable Employee
Activities
- Varsity competitive and sideline cheerleading
- Varsity soccer
- Track and field
Affiliations
- I often spend my down time with my two dogs Mika and Ritz, we enjoy sun basking on the couch.
- I have very close friends that I have brought into my family, I have over 10 nieces/nephews!
- I enjoy spending all of my down time with people I love.
Accomplishments
- Receiving a certificate for working with D1 Athletes at MSU.
- Deans list at LCC 2024.
Certification
- Certificate of Achievement in Massage Therapy - Lansing Community College, May of 2024.
- Licensed Massage Therapist - October 2024
References
References available upon request.
Timeline
Manager
Olympic Broil
05.2019 - Current
Closing Manager
SUBWAY®Restaurants
10.2018 - 05.2019
High school diploma -
Waverly High School
Certificate of Achievement - Massage Therapy
Lansing Community College
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