Nadia Astapova
North Port,FL
Summary
Dynamic Financial Services Specialist with a strong work ethic at Optum Behavioral Care, adept at implementing compliance protocols and enhancing workflow efficiency. Proven track record in financial reporting and account maintenance, leveraging critical thinking and teamwork to resolve discrepancies and improve operational accuracy. Recognized for processing high-volume transactions with meticulous attention to detail. Known for collaborative teamwork and achieving consistent results.
Professional with strong background in payment processing and team leadership. Highly skilled in financial reconciliation, data analysis, and system optimization. Known for fostering collaborative environments and adapting to changing priorities to achieve results. Dependable, organized, and efficient in managing operational workflows and enhancing productivity.
Overview
4
4
years of professional experience
Work History
Financial Services Specialist
Optum Behavioral Care/Refresh Mental Health
06.2021 - Current
- Implemented compliance protocols to maintain regulatory standards in financial services operations.
- Trained new staff on billing software and best practices to improve workflow efficiency.
- Managed patient accounts, facilitating communication between healthcare providers and insurance companies.
- Processed insurance payments and adjustments, ensuring accuracy in posting transactions.
- Reconciled discrepancies between patient accounts and insurance statements to maintain financial integrity.
- Utilized billing software to update payment records and generate reports for management review.
- Trained new staff on payment posting procedures and best practices to enhance team efficiency.
- Accurately posted payments and adjustments both electronically and manually.
- Analyzed financial data for discrepancies, ensuring accuracy in reconciliations
- Collaborated with cross-functional teams to resolve account variances and enhance reporting processes
- Processed high-volume payment transactions accurately and efficiently.
Education
Associate of Art
Sacramento City College
Sacramento, CARiver City High School
West Sacramento, CA06-2024
Skills
- Fundamental analysis
- Account maintenance
- Financial services
- Financial reporting
- Strong work ethic
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Critical thinking
- Organizational skills
- Project management
Languages
Russian
Native or Bilingual
Timeline
Financial Services Specialist
Optum Behavioral Care/Refresh Mental Health
06.2021 - Current
Associate of Art
Sacramento City College
River City High School
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