Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadia Baghdad

Cleveland

Summary

Customer Support Representative with experience using common software tools. Effective communicator with skills in enhancing customer experience and building trust worthy relationships with customers.

I am a committed job seeker looking for experience in customer support and data entry. I am currently a college student pursuing a bachelor degree in finance with a minor in marketing I would love the opportunity to contribute to a company all while gathering experience.

Overview

2
2
years of professional experience

Work History

Customer Support Representative

Handy Man Services
Houston
02.2023 - 11.2024
  • Performed administrative duties such as data entry, filing and document preparation.
  • Assisted customers with product information, pricing, and billing.
  • Provided technical support to customers via phone and email.
  • Made outbound calls to prospective clients/ customers to gather and provide information.
  • Provided accurate information about products, prices and services.
  • Performed data entry tasks using MS Office applications.
  • Showed flexibility and adaptability by quickly adjusting to changing tasks to meet customer demands.

Education

Finance

Lone Star College
Houston, TX

Skills

  • Knowledge on Microsoft Office
  • Customer service
  • Call management
  • Effective communication
  • Problem resolution
  • Dependable and responsible
  • Email management
  • Verbal and written communication
  • spreadsheet formatting

Languages

English
Professional
Spanish
Professional

Timeline

Customer Support Representative

Handy Man Services
02.2023 - 11.2024

Finance

Lone Star College

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Nadia Baghdad