Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nadia Conner

Mcdonough ,GA

Summary

Dynamic professional with a proven track record at Amazon, adept in warehouse safety procedures and team collaboration. Excelled in enhancing efficiency and customer satisfaction through innovative training programs and effective problem-solving. Demonstrates exceptional time management and material handling skills, significantly improving operational workflows.

Possesses foundational knowledge of warehouse operations and safety protocols, paired with effective training and instructional skills. Committed to fostering productive and safe working environment to drive operational success.

Overview

10
years of professional experience

Work History

Amazon

Warehouse Trainer
02.2023 - Current

Job overview

  • Led cross-functional teams to improve overall warehouse performance, resulting in increased efficiency and customer satisfaction ratings.
  • Evaluated individual employee performance, providing constructive feedback aimed at enhancing skillsets while maintaining a professional tone throughout each interaction.
  • Empowered team members to take ownership of their individual performance through consistent encouragement and reinforcement of company values and expectations.
  • Conducted periodic evaluations of existing training materials, updating content as necessary to ensure relevancy within the ever-evolving landscape of the warehousing industry.
  • Spearheaded the development of a comprehensive employee onboarding program, ensuring new hires were equipped with the knowledge and skills necessary to excel within their roles.
  • Organized re-certification and refresher courses on-schedule according to legal requirements and company policy.
  • Trained employees in safe Type equipment use.

Amazon

Warehouse Order Picker
11.2021 - Current

Job overview

  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
  • Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
  • Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
  • Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
  • Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
  • Displayed flexibility by adapting to changes in workload, shift schedules, and warehouse priorities as necessary for business continuity.
  • Enhanced workplace communication through active participation in team meetings and proactive reporting of any operational issues.

Self-employeed

Hairstylist
06.2020 - Current

Job overview

  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.

This Is It Bbq

Seasonal Call Center Representative
09.2021 - 11.2021

Job overview

  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Walmart

Electronics Sales Associate
09.2019 - 06.2020

Job overview

  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.

Harbor Chase Assisted Living

Waitstaff Manager
08.2016 - 06.2019

Job overview

  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
  • Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
  • Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.

Target

Cashier
09.2016 - 08.2017

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Tripoli Country Club

Snack Bar Supervisor
05.2015 - 08.2017

Job overview

  • Ensured timely food preparation by coordinating between kitchen staff and front-of-house employees.
  • Improved overall snack bar atmosphere by creating visually appealing displays showcasing menu items and specials.
  • Assisted customers in making informed decisions about their purchases by offering detailed product information and recommendations based on preferences.
  • Increased sales through the promotion of special offers and upselling techniques.
  • Collaborated with team members to develop creative marketing strategies for attracting new customers.
  • Managed inventory effectively, reducing waste and ensuring the availability of popular items.
  • Trained new employees on safety procedures, product knowledge, and customer service skills.

Education

Riverland Community College
Austin, MN

Master Of International Business Management

Shorewood High School
Shorewood, WI

06.2018

Skills

  • Warehouse safety procedures
  • Loading and unloading
  • Shipping and receiving
  • Material handling
  • New hire on-boarding
  • Material handling equipment
  • Policy and procedure implementation
  • Order picking techniques
  • Problem-solving
  • Time management
  • Team collaboration

Timeline

Warehouse Trainer

Amazon
02.2023 - Current

Warehouse Order Picker

Amazon
11.2021 - Current

Seasonal Call Center Representative

This Is It Bbq
09.2021 - 11.2021

Hairstylist

Self-employeed
06.2020 - Current

Electronics Sales Associate

Walmart
09.2019 - 06.2020

Cashier

Target
09.2016 - 08.2017

Waitstaff Manager

Harbor Chase Assisted Living
08.2016 - 06.2019

Snack Bar Supervisor

Tripoli Country Club
05.2015 - 08.2017

Riverland Community College

Master Of International Business Management

Shorewood High School

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Nadia Conner