Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Nadia Cota

Brooklyn,,NY

Summary

Highly motivated Master of Science candidate in Travel and Tourism Management at the NYU School of Professional Studies with 8+ years of experience in the travel industry. Proven ability to analyze complex situations, solve problems, and deliver effective solutions, demonstrated by expertise in itinerary planning, optimizing customer relationships, and resolving conflicts. Seeking to leverage these skills, along with a commitment to productivity and efficiency, to contribute to Bain & Company's client-focused consulting approach.

Overview

12
12
years of professional experience

Work History

Travel Fulfillment Specialist

AmTrav
Calabasas, CA
02.2016 - 12.2024
  • Addressed reservation issues manually when automation was not possible.
  • Managed schedule changes, creating and implementing training sessions.
  • Monitored travel industry regulations and trends for domestic and international travel.
  • Exercised meticulous attention in reviewing fare rules and contracts.
  • Assisted in connecting callers with corresponding departments.
  • Provided comprehensive travel consultation and booking services.
  • Coordinated with airlines, hotels, bus services, and cruise lines to confirm availability.

Payroll Clerk

20th Century Studios
Burbank, CA
04.2022 - 08.2022
  • Processed large volume of telephone inquiries.
  • Accomplished the task of digital onboarding through DocuSign.
  • Managed electronic file system via Adobe.
  • Managed payroll for extras.
  • Handled high volume of payroll-related emails.
  • Distributed cast and crew start paperwork.
  • Handled sensitive information with utmost discretion.
  • Managed a variety of concurrent tasks and projects, ensuring timely completion.

Intern

DASH Radio
Hollywood, CA
01.2017 - 01.2018
  • Collaborated closely with the producer of Old Scratch Radio Hour, hosted by David Faustino.
  • Collaborated with the Social Media Director to design promotional content for multiple social platforms.
  • Assisted in studio board operations as required.
  • Participated in brainstorming content and segments for the show.
  • Welcomed and interacted with show guests for social media content creation.
  • Assisted in arranging studio equipment according to requirements.

Teacher Assistant

LAUSD
Sylmar, CA
11.2012 - 01.2016
  • Assisted teachers in grades K-5 with daily activities.
  • Provided individualized assistance in various subjects, such as math, reading, and writing.
  • Monitored kindergarteners on playground during recess.
  • Assisted Parent Center in planning and executing special events.
  • Managed school resource distribution ensuring timely fulfillment to various departments.
  • Assisted English Language Development Coordinator in daily tasks and projects.

Education

Master of Science - Travel and Tourism Management

New York University
New York, NY
05.2026

Bachelor of Arts - Art (Art History Concentration)

California State University Northridge
Northridge, CA
08.2014

CSU International Program - Art History

Universidad Complutense De Madrid
Madrid, Spain
08-2012

Skills

  • Effective multitasking
  • Collaborative teamwork
  • Communication (Written & Oral)
  • Effective time management
  • Strategic organization
  • Interpersonal skills
  • Meticulous attention to detail
  • Problem-solving skills
  • Cross-cultural understanding
  • Proficient in MS Office Suite
  • Google workspace proficiency
  • Itinerary planning
  • Customer service expertise
  • Client relationship management

Languages

Spanish
Native/ Bilingual
French
Limited
Korean
Limited
German
Elementary
Japanese
Elementary

Hobbies and Interests

  • Music
  • Art
  • Film
  • Travel
  • Learning languages
  • Animals
  • Photography
  • Food
  • Soccer

Timeline

Payroll Clerk

20th Century Studios
04.2022 - 08.2022

Intern

DASH Radio
01.2017 - 01.2018

Travel Fulfillment Specialist

AmTrav
02.2016 - 12.2024

Teacher Assistant

LAUSD
11.2012 - 01.2016

Master of Science - Travel and Tourism Management

New York University

Bachelor of Arts - Art (Art History Concentration)

California State University Northridge

CSU International Program - Art History

Universidad Complutense De Madrid

Similar Profiles

CREATE PROFILE