Nadia Cross
Houston
Summary
Dedicated and compassionate Certified Nursing Assistant with over 1 year of experience specializing in dementia, Alzheimer’s, and Parkinson’s care within memory care facilities. Certified in both Wisconsin and Texas, ensuring compliance with state-specific healthcare standards. Skilled in managing challenging behaviors, promoting therapeutic activities, and providing exceptional patient-centered care to individuals with cognitive and neurological conditions. Proficient in monitoring vital signs, documenting patient progress, and collaborating with interdisciplinary teams to implement tailored care plans. Committed to enhancing the quality of life for memory care residents through professional excellence and empathetic support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Silverado Memory Care Community
09.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Facilitated social interactions among senior residents through group activities, events, and outings.
- Recorded status and duties completed in logbooks for management.
Certified Nursing Assistant
Milwaukee Catholic Home
10.2023 - 07.2024
- Provided direct patient care, including assistance with Activities of Daily Living (ADLs), mobility support, and personal hygiene
- Transported patients safely to various locations within the facility, ensuring their comfort and safety
- Developed close relationships with residents and their families, fostering a supportive and caring environment
- Worked in the Special Care Unit, catering to patients with complex needs, ensuring a safe and comfortable environment
- Monitored and documented patient vital signs and behavioral changes, reporting any concerns to the nursing staff
- Left position due to relocation to Texas for college
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier
Metro Market
01.2021 - 01.2023
- Processed transactions efficiently while providing excellent customer service
- 3rd Shift Stocker: Stocked shelves, organized inventory, and ensured the store was clean and well-maintained during overnight shifts
- Utility Clerk: Assisted in maintaining store operations by performing various tasks, including cleaning, restocking, and supporting other departments as needed
- Expedited restocking process by efficiently unloading deliveries and promptly placing items in their designated locations.
- Provided outstanding customer service to late-night shoppers, addressing concerns, and offering assistance as needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Daycare Teacher's Assistant
Lawanda Callier's Daycare
01.2019 - 01.2021
- Provided nurturing care and educational activities for children aged 6 months to 5 years
- Developed and implemented age-appropriate curricula that promoted physical, emotional, and cognitive development
- Maintained a safe and engaging learning environment, fostering positive relationships with children and their families
- Communicated regularly with parents to discuss their child's progress and development
- Promoted learning and social development through structured and unstructured playtime.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Graded and provided feedback on assignments.
Education
Dual Credit -
Milwaukee Area Technical College And University of Wisconsin
Milwaukee, WI05.2024
High School Diploma -
Milwaukee School of Languages
Milwaukee, WI05.2024
Skills
- Compassionate communication with patients and families
- Patient care and assistance
- Team collaboration in healthcare settings
- Knowledge of infection control protocols
- Customer service and cash handling
- Verbal and written communication skills
- Time management and organizational skills
- Dementia care
- Documentation
- Heavy lifting
- Activities of Daily Living (ADL) support
- Strong work ethic and dependable
Certification
- CNA
- October2023 to October2025
Languages
English
Timeline
Caregiver
Silverado Memory Care Community
09.2024 - Current
Certified Nursing Assistant
Milwaukee Catholic Home
10.2023 - 07.2024
Cashier
Metro Market
01.2021 - 01.2023
Daycare Teacher's Assistant
Lawanda Callier's Daycare
01.2019 - 01.2021
- CNA
- October2023 to October2025
Dual Credit -
Milwaukee Area Technical College And University of Wisconsin
High School Diploma -
Milwaukee School of Languages
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