Nadia Diaz
Minot
Summary
Experienced with early childhood education, focusing on creating nurturing and educational environment. Delivers engaging and developmentally appropriate activities that support children's growth. Track record of effective communication with both children and parents, fostering trust and collaboration.
Overview
13
13
years of professional experience
Work History
Daycare Teacher
The Learning Tree Day Care Center
02.2024 - Current
- Developed and implemented engaging lesson plans to promote cognitive and social development in children.
- Facilitated daily activities that enhanced fine motor skills and creativity among preschool students.
- Monitored children's progress and provided feedback to parents during regular communication sessions.
- Created a safe, nurturing environment that encouraged exploration and learning through play-based activities.
Sales Associate
Office Depot Inc
03.2017 - 12.2018
- Processed customer transactions
- Handled returns and exchanges
- Maximized sales transactions
- Monitored inventory
- Restocked merchandise
- Organized new merchandise
- Responsible for general cleaning
- Helped ensure customer satisfaction
- Responsible for resolving all customer complaints
- Greeted customers in a friendly manner
- Collected payments and provided accurate change
Telephone Interviewer
Survey Sampling International
11.2013 - 08.2014
- Made outbound phone calls to collect information from participants
- Notified phone interview participants of set information and interview’s purpose
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Conducted surveys to measure customer satisfaction and identify top issues
- Communicated clearly and listened attentively throughout interview process to facilitate exchange of information
Trail Crew Member
Utah Conservation Corps
07.2012 - 08.2012
- Assisted with various construction and landscape projects to maintain visually appealing grounds
- Cleaned and removed litter from parks, parking lot and other public areas
- Monitored, inspected and identified external facility or building areas requiring maintenance or repair
- Gathered and sorted trash and recyclables to support sustainable practices
- Kept equipment and vehicles in top-notch condition through regular upkeep and preventive maintenance actions
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Education
Bachelor of Science - Medical Laboratory Science
Minot State University
Minot, ND05-2030
Skills
- Dispute mediation
- Cash handling accuracy
- Relationship selling
- Inventory control procedures
- Excellent communication skills
- Team player mentality
- Cash register operation
- Reading comprehension skills
- Customer- and service-oriented
- Listening skills
- Outgoing personality
- Sales development
Timeline
Daycare Teacher
The Learning Tree Day Care Center
02.2024 - Current
Sales Associate
Office Depot Inc
03.2017 - 12.2018
Telephone Interviewer
Survey Sampling International
11.2013 - 08.2014
Trail Crew Member
Utah Conservation Corps
07.2012 - 08.2012
Bachelor of Science - Medical Laboratory Science
Minot State University