Nadia D. Sudiman
Roselle,New Jersey
Summary
Experienced and tech-savvy administrative professional with a strong background in remote work, human resources, project management, and customer service. Skilled at multitasking and effective communication across departments, even in different time zones. Bilingual and highly organized, excelling as a confident team player in fast-paced virtual environments.
Overview
11
11
years of professional experience
Work History
Induction Program Coordinator
Tata Consultancy Services
01.2022 - 09.2023
- Conducted onboarding courses via phone, Teams, and Webex for remote new hires across multiple time zones
- Coordinated virtual training sessions, scheduled meetings, and managed communication across platforms, ensuring smooth onboarding
- Updated new hire presentations and delivered training, utilizing effective communication and public speaking skills
- Supported onboarding projects, processed invoices, and collaborated with the finance department on vendor contracts
Customer Service Representative
Maximus
01.2021 - 12.2021
- Provided high-quality customer service support via phone, resolving inquiries and escalated issues efficiently
- Entered and managed customer information, demonstrating strong data entry skills and attention to detail
- Identified priority issues and implemented effective problem-solving strategies in a virtual environment
Receptionist
Auto Holding
08.2019 - 03.2020
- Greeted customers, directed calls, and organized appointments to maintain a welcoming front office
- Handled daily mail and messages, showcasing multitasking and communication abilities
Temporary Receptionist
Schulman Lobel
03.2019 - 06.2019
- Managed calls, conference room scheduling, and mail distribution, supporting partners with administrative tasks
- Assisted with booking reservations, typing letters, and document management
Administrative Assistant
Gotan
05.2018 - 01.2019
- Provided comprehensive administrative support, including filing, document preparation, and data entry
- Maintained both electronic and hard copy filing systems, ensuring accurate record-keeping
Administrative Assistant / Accounting
New York Electric
11.2017 - 04.2018
- Managed administrative tasks such as typing, scanning, and document preparation
- Processed payroll, vendor correspondence, and invoices, collaborating with accounting to ensure accuracy
Administrative Assistant
S. Sidney Mandel, Esq.
07.2017 - 11.2017
- Supported legal administrative duties, organized files, and managed document flow
Sales Associate
Skechers
09.2015 - 11.2017
- Provided customer assistance, processed transactions, and contributed to sales goals
Sales Associate
Loft Ann Taylor
02.2015 - 10.2016
- Ensured customer satisfaction, exceeded sales goals, and handled cash/credit transactions
Corporate Secretary
Saung Angklung Udjo
01.2013 - 03.2014
- Managed company secretarial functions, statutory books, and correspondence in a corporate environment
Education
Bachelor of Arts - Communication, Major in Public Relations
University of Padjadjaran
01.2014
Skills
- Scheduling across time zones
- Virtual meeting management
- Remote communication
- Independent problem-solving
- MS Word
- Excel
- PowerPoint
- Outlook
- QuickBooks
- Adobe
- Webex
- Teams
- Square
- Plate IQ
- Strong time management
- Calendar management
- Charismatic public speaker
- Adaptable to fast-paced environments
- Proactive mindset
- Generating schedules
- Scheduling proficiency
- Customer service experience
- Multitasking
- Strategic Planning
- Public Speaking
- Team building
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Public relations
- Schedule Planning
- Professionalism
- Adaptability
- Event Planning
Languages
Indonesian
Native or Bilingual
English
Native or Bilingual
Timeline
Induction Program Coordinator
Tata Consultancy Services
01.2022 - 09.2023
Customer Service Representative
Maximus
01.2021 - 12.2021
Receptionist
Auto Holding
08.2019 - 03.2020
Temporary Receptionist
Schulman Lobel
03.2019 - 06.2019
Administrative Assistant
Gotan
05.2018 - 01.2019
Administrative Assistant / Accounting
New York Electric
11.2017 - 04.2018
Administrative Assistant
S. Sidney Mandel, Esq.
07.2017 - 11.2017
Sales Associate
Skechers
09.2015 - 11.2017
Sales Associate
Loft Ann Taylor
02.2015 - 10.2016
Corporate Secretary
Saung Angklung Udjo
01.2013 - 03.2014
Bachelor of Arts - Communication, Major in Public Relations
University of Padjadjaran
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