MUDASSIR ILYAS
Springfield,VA
Summary
Adaptable and ambitious individual with strong problem-solving skills. An unwavering commitment to customer service, resolve complex issues and hopefully win customer loyalty. Team player Diligent/Strong work ethic Bilingual – Fluent in English and Urdu/Hindi
Overview
12
12
years of professional experience
Work History
Tech Blogger and Senior Editor
Geeklk.com
01.2013 - Current
- Oversaw the 'Write for Us' section.
- Fact-check and approve all posts by junior bloggers.
Rideshare Driver
Uber, Lyft
New York, NY
08.2021 - 11.2024
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Shift lead
Tacobell
10.2019 - 02.2021
- Supervised other staff during shifts
- Monitored order-taking and food turnaround times
- Dealing with orders for carting and party
- Professionally handle any unhappy customers and made sure their complaints are resolved before leaving
- Supervised end-of-shift cash drawer counts
Education
Bachelors - Computer Science
Queens College
NY06-2026
IGCSE O levels -
Colombo International School
Colombo, Sri LankaSkills
- Microsoft Suite
- C
- VBnet
- Python
Summary Of Abilities
- Adaptable and ambitious individual with strong problem-solving skills.
- An unwavering commitment to customer service, resolve complex issues and hopefully win customer loyalty.
- Team player
- Diligent/Strong work ethic
- Bilingual – Fluent in English and Urdu/Hindi
Timeline
Rideshare Driver
Uber, Lyft
08.2021 - 11.2024
Shift lead
Tacobell
10.2019 - 02.2021
Tech Blogger and Senior Editor
Geeklk.com
01.2013 - Current
Bachelors - Computer Science
Queens College
IGCSE O levels -
Colombo International School