Summary
Overview
Work History
Education
Skills
Summary Of Abilities
Timeline
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MUDASSIR ILYAS

Springfield,VA

Summary

Adaptable and ambitious individual with strong problem-solving skills. An unwavering commitment to customer service, resolve complex issues and hopefully win customer loyalty. Team player Diligent/Strong work ethic Bilingual – Fluent in English and Urdu/Hindi

Overview

12
12
years of professional experience

Work History

Tech Blogger and Senior Editor

Geeklk.com
01.2013 - Current
  • Oversaw the 'Write for Us' section.
  • Fact-check and approve all posts by junior bloggers.

Rideshare Driver

Uber, Lyft
New York, NY
08.2021 - 11.2024
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.

Shift lead

Tacobell
10.2019 - 02.2021
  • Supervised other staff during shifts
  • Monitored order-taking and food turnaround times
  • Dealing with orders for carting and party
  • Professionally handle any unhappy customers and made sure their complaints are resolved before leaving
  • Supervised end-of-shift cash drawer counts

Education

Bachelors - Computer Science

Queens College
NY
06-2026

IGCSE O levels -

Colombo International School
Colombo, Sri Lanka

Skills

  • Microsoft Suite
  • C
  • VBnet
  • Python

Summary Of Abilities

  • Adaptable and ambitious individual with strong problem-solving skills.
  • An unwavering commitment to customer service, resolve complex issues and hopefully win customer loyalty.
  • Team player
  • Diligent/Strong work ethic
  • Bilingual – Fluent in English and Urdu/Hindi

Timeline

Rideshare Driver

Uber, Lyft
08.2021 - 11.2024

Shift lead

Tacobell
10.2019 - 02.2021

Tech Blogger and Senior Editor

Geeklk.com
01.2013 - Current

Bachelors - Computer Science

Queens College

IGCSE O levels -

Colombo International School
MUDASSIR ILYAS