Nadia Grant
Jupiter,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Healthcare Administrator
Baker Health
Edgewater, NJ
09.2023 - 01.2024
- Collaborated with other departments to ensure that all operations were running smoothly and efficiently.
- Developed strategies for improving the quality of medical services provided by the organization.
- Conducted regular training sessions for staff on topics such as customer service protocols and safety guidelines.
- Created a system for tracking patient health outcomes over time.
Pediatric Director of Operations
United Health Group, Optum
Secaucus, NJ
06.2017 - 11.2022
- Created policies and procedures for improved workflow processes.
- Managed day-to-day operations of a large staff in multiple departments.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Prepared detailed reports outlining operational results on a regular basis.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Organized and oversaw work schedules of departmental managers.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Delegated work to staff, setting priorities and goals.
Daycare Teacher
Future's Finest Daycare
Rochelle Park, NJ
01.2014 - 06.2015
- Created a positive, nurturing environment for young students.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Provided guidance on social development issues such as sharing, following directions.
- Encouraged creativity through art projects and storytelling.
- Developed lesson plans and activities to engage children in learning.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Ensured safety of all children by monitoring playground equipment use.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Organized and led activities to promote physical, mental and social development.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Read aloud and played alphabet games to encourage early literacy.
Daycare Assistant
Little Stars Daycare
Ridgefield Park, New Jersey
06.2011 - 08.2012
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Provided supervision and care to young children ranging from infants to pre-school age.
Medical Assistant
Riverside Medical Group
Secaucus, NJ
06.2007 - 08.2009
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Bachelor of Arts - English
Kean University
Union, NJ05-2017
Skills
- Learning Assessments
- Staff Supervision and Safety
- Group and individual instruction
- Decision-Making
- Critical Thinking
- Organizational Skills
- Written and Verbal Communication
- Problem-solving aptitude
- Relationship Building
- Time management abilities
- Project-based learning
- Data-Driven Instruction
- Group Learning Mechanics
- Creative lesson planning
Timeline
Healthcare Administrator
Baker Health
09.2023 - 01.2024
Pediatric Director of Operations
United Health Group, Optum
06.2017 - 11.2022
Daycare Teacher
Future's Finest Daycare
01.2014 - 06.2015
Daycare Assistant
Little Stars Daycare
06.2011 - 08.2012
Medical Assistant
Riverside Medical Group
06.2007 - 08.2009
Bachelor of Arts - English
Kean University
Similar Profiles
Georgette OsunaGeorgette Osuna
Lead Medical Assistant at Baker HealthLead Medical Assistant at Baker Health
Karla TaverasKarla Taveras
Medical Assistant Supervisor at Baker HealthMedical Assistant Supervisor at Baker Health
FARAH F PRADHANFARAH F PRADHAN
Medical Records and Health Information Technician at Tom Baker Cancer Centre/South Health Campus Hospital- Alberta Health ServicesMedical Records and Health Information Technician at Tom Baker Cancer Centre/South Health Campus Hospital- Alberta Health Services
Jeff BrodskyJeff Brodsky
Operations Specialist / Coordinator at The Alternative DailyOperations Specialist / Coordinator at The Alternative Daily
Lukas MurphyLukas Murphy
Restaurant Team Member at Culver's RestaurantRestaurant Team Member at Culver's Restaurant