Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for child welfare cases.
Overview
3
3
years of professional experience
Work History
Patient Care Tech
Wynn Hospital
09.2023 - Current
Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Followed directions of licensed nurses to administer medications and treatments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Reduced stress for patients and families through effective communication and empathetic support.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Caseworker Assistant
Oneida County Child Protective Services
10.2022 - Current
Facilitated group sessions for clients addressing various topics such as budgeting, parenting, or stress management techniques.
Assisted Case Workers in managing caseloads effectively by providing administrative support such as scheduling appointments and maintaining client files.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Developed and maintained relationships with community organizations and agencies.
Administered and tracked client service payments.
Participated in ongoing professional development opportunities to enhance knowledge of best practices in social work fields.
Assisted clients in preparing applications for social security benefits, housing and assistance programs.
Conducted home visits to assess living environment and provided appropriate referrals.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Assisted in developing grant proposals to support social service initiatives.
Assisted in conducting needs assessments to identify key areas of service needs.
Social Welfare examiner
Oneida County DSS
03.2021 - Current
Improved client satisfaction by conducting thorough assessments of social welfare eligibility and providing timely assistance.
Championed client advocacy efforts by identifying barriers to access and working collaboratively with stakeholders to address them effectively.
Assisted clients in navigating complex application processes, ensuring they received the appropriate benefits in a timely manner.
Endured accuracy of applicant's eligibility by compiling, recording and evaluating financial data provided by applicant.
Completed thorough investigations for state to minimize fraud, waste and abuse of welfare program.
Assisted clients in developing and setting realistic goals to promote positive change.
Participated in interdisciplinary team meetings to coordinate care for clients.
Developed and implemented individualized treatment plans for clients.
Education
Bachelor of Science - Sociology/Social Work
Grand Canyon University
Phoenix, Arizona
05.2024
Skills
Highly motivated
Effective communication skills
Analytical
Problem-solving
Attention to Detail
Patient Care Quality
Medical terminology knowledge
Health Insurance Verification
Patient Observation
Output Monitoring and Reporting
Documenting behaviors
First Aid Certification
Leadership Experience
Exceptional team player and is willing to assume leadership roles and responsibilities to ensure the success of the team.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Roles And Responsibilities
Responsibilities include but were not limited to supervising visits, providing information to clients, making referrals for clients to other agencies for services. Assisted caseworkers with clerical duties, transported clients to appointments, assisted clients to complete applications for services.