Enthusiastic and highly motivational Cosmetology Instructor with a record of success for educating students, inspiring innovation/creativity and improving technical application; talented Make-Up Artist & Hairstylist with demonstrated success delivering exceptional customer experiences, growing revenues, boosting market share, and managing client relationships.
Background reflects studio and salon experience with a proven ability to effectively interpret and deliver styles that reflect a client's vision.
Three years of experience teaching both cutting-edge trends and the iconic styles to all levels of cosmetology students.
Demonstrates and implements a practical understanding of lighting, the photographic process, colors and the impact of special effects/make-up processes on the skin. Ensures appropriate action is taken to minimize/eradicate unpleasant side effects from the use of specialist make-up/hairdressing techniques.
Distinguished as an effective problem solver with excellent customer service and communication skills; executes considerable discretion, judgment and initiative.
Characterized as a "go getter' who is detail oriented, highly analytical critical thinker capable of making sound of decision using a total ownership mentality.
Key Values: strong work ethic, dedication, integrity, humility, honor and respect.
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
14
14
years of professional experience
Work History
District Manager
SmartStyle
Nashville, Tennessee
01.2022 - 08.2024
Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Developed and implemented district-wide sales strategies to increase revenue and market share.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Managed daily salon operations, including scheduling appointments, customer service, and staff management.
Organized promotional events to attract new customers and increase sales.
Developed policies and procedures to ensure customer satisfaction and safety standards were met.
Maintained accurate financial records of all salon transactions.
Trained and supervised staff on proper customer service techniques and product knowledge.
Oversaw inventory control for retail products and supplies.
Initiated marketing campaigns to drive more traffic into the salon.
Monitored employee performance to ensure quality services were delivered consistently.
Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
Ensured compliance with state regulations regarding cosmetology practices.
Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Created monthly reports that tracked progress towards goals set by ownership.
Implemented cost-saving measures throughout the business to reduce overhead expenses.
Conducted interviews with prospective employees prior to hiring decisions being made.
Analyzed financial data on a weekly basis to make informed decisions about budgeting and expenditures.
Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
Participated in industry conferences to stay up-to-date on trends in the beauty industry.
Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Cosmetology Instructor
Paul Mitchell The Schools
, US
01.2011 - 05.2021
Taught students in day and evening classes on cutting edge and best in class design, cutting, coloring, multicultural techniques, makeup, fashion trends, basic facials, and the art of hairdressing in a three-phase program
Provided first class education on the science and application of world class cosmetology practices to two cohorts comprised of 140 students per semester
Facilitated in-class/clinic floor instruction/lecture and hands-on training, taught students according to the curriculum
Incorporated a thoughtful approach to hairdressing, stressing intuition and imagination as well as technical standards for cutting and styling
Successfully prepared students for certification examination with a 90% student pass rate
Served as a key resource to students, leveraged contacts in the industry to help identify and secure opportunities, directly contributed to the school's high post graduation employment rate of 50%-60%
Evaluated student skill competencies and job readiness and maintained accurate student records
Stylist - Sales and Business Development
Nellie "Nadia" Halloum Regis Salon /Hair Loft 22/ Paul Mitchell Salon
01.2012 - 12.2014
Provided high fashion and forward thinking designs and hair maintenance services for approximately 5-6 clients per day
Interpreted client make-up requirements and produced creative and technically accurate visual representation of their vision
Maintained a flexible work schedule comprised of day/night and weekend shifts, demonstrating strong organizational skills
Provided in-depth consultation with clients to ascertain materials/look required/budget implications
Produced and sketched design ideas for hairstyles and make-up
Earned a reputation as reliable resource able to work independently ensuring that models, performers, presenters and others have suitable make-up and hairstyles before they appear in front of the cameras
Developed a client roster that generated a referral pipeline of 90%
Leveraged strong business, communications and problem solving skills to address client concerns and issues
Ensured compliance with all health and safety regulations and state mandates
Cast facial and body moulds, sculpting latex foam - known as prosthetics
Fit/manipulated/applied and maintained wigs, hairpieces and prosthetics
Maintained an up-to-date knowledge of available hair and make-up products, sourcing, budgeting and ordering materials and equipment from specialist supplier
Education
Associate's degree - Extensive Research and study
Paul Mitchell The School Fresno
Skills
Hair Cutting
Multiple Styles
Hair Coloring
Eye Lash & Brow Tinting
Trendsetting Hairstyling
Multiple Ethnicities
Cut and Color Corrections
Permanent Restructuring
Photo & Specialty Make Up
Chemical Hair Relaxing
Merchandising
Client Cultivation Strategies
Up-selling / Cross-Selling Techniques
Building Customer Confidence
Customer Consultations
Building Brand Awareness
Authoritative Product Knowledge
Exceptional Customer Service
Makeup application
Multi-unit management
Sales orientation
Sales management
Training and coaching
Negotiation
Budgeting skills
Leadership skills
Reliability
Communication Skills
Multitasking Abilities
Revenue Growth
Trade show participation
Cross selling
Team motivation
Professionalism
Languages
English, Fluent
Arabic, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Keyvalues
Strong work ethic
Dedication
Integrity
Humility
Honor
Respect
Timeline
District Manager
SmartStyle
01.2022 - 08.2024
Stylist - Sales and Business Development
Nellie "Nadia" Halloum Regis Salon /Hair Loft 22/ Paul Mitchell Salon