Friendly Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 4 years.
Hi, I’m
Nadia Hamdallah
Tamarac,FL
Summary
Overview
5
years of professional experience
Work History
Back To Mind Chiropractor
Medical Receptionist
01.2024 - Current
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
GrowHealthy
Receptionist
08.2023 - 12.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
TMI Infections & Travel Medicine
Medical Assistant
10.2019 - 09.2021
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Florida Career College - MiamiMiami, FL
No Degree
University Overview
FLVS
High School Diploma
08.2018
University Overview
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- HIPAA Compliance
- Insurance Verification
- Records Management
- Documentation
- Customer Service
- Computer Proficiency
- Organization and Time Management
- Data Entry
Timeline
Medical Receptionist
Back To Mind Chiropractor
01.2024 - Current
Receptionist
GrowHealthy
08.2023 - 12.2023
Medical Assistant
TMI Infections & Travel Medicine
10.2019 - 09.2021
Florida Career College - Miami
No Degree
FLVS
High School Diploma
Similar Profiles
Isabelle HolasIsabelle Holas
Receptionist at Back to Natural ChiropractorReceptionist at Back to Natural Chiropractor
CARMEN FUENTESCARMEN FUENTES
Intake Specialist at Back To MindIntake Specialist at Back To Mind
Yannamarie Pena MarteYannamarie Pena Marte
Chiropractic Office Assistant at Back To MindChiropractic Office Assistant at Back To Mind