NADIA HARTON

• Responsible for quality activities associated with Vuteq and Mazda Toyota manufacturing
• Ensures that proper controls are followed and maintained during the manufacturing, processing, packaging, and warehousing of compounded products
• Quality liaisons between multiple suppliers, the employees, team leads and upper management
• Sustained suppliers required documentation
• Ensure quality system is maintained and plants adhere to supplier’s standard requirements
• Conducts training sessions on quality control activities with employees
• Address complaints and resolved problems with team and management
• Conducting inspections, tests, and evaluations to verify that products meet the defined quality standards of suppliers.
• Developed strong customer relationships through attentive listening and prompt resolution of concerns.
• Kept work areas clean and neat to promote efficient operations.
• Supported employee growth by providing constructive feedback during performance evaluations.
• Organized and maintained supplies to support MazdaToyota operations.
• Enhanced team productivity by streamlining workflows and implementing time-saving processes.
• Coordinated schedules, set appointments, and prepared related materials.
• Delivered high-quality work consistently, exceeding performance objectives regularly.
• Trained new team members effectively, increasing overall team efficiency.
• Collaborated with cross-functional teams to drive project completion on time and under budget.
• Evaluated process inefficiencies and recommended improvements to management for increased effectiveness.
• Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.

• Opened and closed store operation, Maintained a balanced registers to start/end daily operations, greeted shoppers
• Monitor, coordinate, and report daily operations
• Recruit, train and supervise employees
• Monitor store inventory and stage store layout
• Ensure the store environment is safe for customers and comply with health and safety regulations
• Provide a pleasant and inviting shopping experience for customers
• Utilize electronic scanning devices to finalize sales transactions.

Supervised day-to-day operations to meet performance, quality and service expectations.

• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Created, managed, and implemented strategic and tactical plans for daily operations
• Listened attentively to caller needs to ensure a positive customer experience
• Used expert problem solving and communication skills to calmly resolve and de-escalate grievances
• Assisted staff members with conflict resolution between peers
• Collected data such as customer information for orders or accounts
• Processed data to complete and confirm customer orders and collect payment.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Mentored team members to enhance professional development and accountability in workplace.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

• Greeted and provided in-store assistance to customers
• Delivered pre-ordered merchandise within a 50-mile store radius
• Placed and restocked store materials as well as answer and direct incoming calls
• Received delivery packages and supplies containing retail stock
• Maintained and cleaned bakery, sanitized baking equipment and cleansed store lobby.