Nadia Hassad
Fort Lauderdale,FL
Summary
Organized, methodical, and process-oriented Biology Teacher with extensive Medical Office experience. Holds a Bachelors Degree in Health Science and a Masters Degree in Educational Leadership from Florida Gulf Coast University. Brings a strong educational background to the table and years of experience. Team player with excellent communication skills, adept at maintaining a positive attitude even in challenging situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Biology Teacher
Lee County School District
08.2023 - Current
- Established positive and encouraging relationship with students and helped to foster appreciation for biology and science.
- Created entire course content in both online and in-person format
- Oversaw and assisted other members in the department
- Prepared individualized lesson plans and educational materials to structure biology curriculum to needs of each student.
- Utilized small group instruction, independent practice, and cooperative learning strategies
- Utilized technology and services such as Google Classroom, Docs, Slides, and Sheets
- Extensive experience with Microsoft Office, Canvas, and various other online instruction tools
- Organized and hosted department meetings to assess progress and goals
- Analyzed data and implemented necessary initiatives
- Evaluated, recorded, and communicated student progress
- Successful classroom management
- Consistent use of clerical and managerial skills such as goal tracking, data entry, data analysis, counseling, evaluations, etc.
Medical Office Coordinator
Beauty Empire Spa
01.2020 - 01.2022
- Created and maintained medical records from time of admission through patient discharge.
- Supported billing staff by making corrections to invoices and insurance submissions.
- Oversaw daily clinic operations for optimal workflow and patient experience
- Managed and trained front desk staff
- Built strong patient relationships and addressed concerns
- Handled financial transactions, insurance verifications, and patient billing
- Managed appointment scheduling, patient records, and inventory
- Contributed to marketing initiatives and promoted medical spa services
- Ensured compliance with medical spa regulations and standards
- Resolved patient issues and maintained a positive clinic atmosphere.
Medical Office Assistant
Selah Medical Spa
01.2018 - 01.2020
- Provided exceptional patient care and administrative support in a fast-paced medical spa environment
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed front-desk operations, including scheduling appointments, patient registration, and insurance verification
- Maintained accurate patient records and handled financial transactions
- Coordinated with medical providers to ensure seamless patient flow
- Delivered outstanding customer service and created a welcoming atmosphere
- Successfully managed high volumes of appointments daily
- Possessed a deep understanding of medical spa protocols and treatments.
Lead Sales Associate
Tommy Hilfiger Inc.
01.2016 - 01.2018
- Specialized in product sales and customer service
- Trained, coached, and mentored new sales associates for maximum performance.
- Extensive experience with cash handling including: operated cash drawer, prepared deposits for bank drops, balanced cash and secured cash/inventory
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Master of Arts - Educational Leadership
Florida Gulf Coast University
Fort Myers, FL01.2023
Bachelor of Science - Health Science
Florida Gulf Coast University
Fort Myers, FL01.2020
Skills
- HIPAA Compliance
- Appointment Setting
- Office Management
- Insurance Verification
- Workload Management
- Problem-Solving
- OSHA Compliance
- Instructional Design
- Healthcare Administration
- Medical Billing
Certification
- Biology (6-12), Florida Department of Education - 2024
Timeline
Biology Teacher
Lee County School District
08.2023 - Current
Medical Office Coordinator
Beauty Empire Spa
01.2020 - 01.2022
Medical Office Assistant
Selah Medical Spa
01.2018 - 01.2020
Lead Sales Associate
Tommy Hilfiger Inc.
01.2016 - 01.2018
Master of Arts - Educational Leadership
Florida Gulf Coast University
Bachelor of Science - Health Science
Florida Gulf Coast University
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