Nadia Hernandez
Sugar Land,Tx
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Personal caregiver
Mooey Jr Family
01.2020 - 01.2024
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Provided emotional support for clients during difficult times, fostering trust and strong rapport.
- Utilized strong problem-solving skills to address unforeseen issues or complications in the caregiving process effectively.
- Monitored progress and documented patient health status changes to keep care team updated.
Cashier
McDonald’s
01.2020 - 06.2023
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Sales Associate
Jass Formal
01.2018 - 01.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Architecture Design
Texas State Technical College
Rosenberg, TxMedical Assistant
NWEC
Houston, TX11.2023
High School Diploma -
Dulles High School
Sugar Land, TX05.2022
Skills
- Extensive computer knowledge experience in microsoft office: word, Excel, Powerpoint and outlook
- Excellent skills in analyzing accesing and problem solving
- Customer loyalty
- Great team player
- Oustanding orginization skills
- Multitask answering phones and taking care of customers needs
- Excellent communication
- Experienced in fast paced offices,
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal caregiver
Mooey Jr Family
01.2020 - 01.2024
Cashier
McDonald’s
01.2020 - 06.2023
Sales Associate
Jass Formal
01.2018 - 01.2020
Architecture Design
Texas State Technical College
Medical Assistant
NWEC
High School Diploma -
Dulles High School
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