NADIA HOMMERDING
Miami,USA
Summary
Dynamic librarian with over 25 years of expertise in Library and Information Services, specializing in the development of databases and information services for Latin America and Caribbean countries through representation at BIREME/PAHO/WHO. Recognized for creativity, innovation, and exceptional organizational skills, with a strong focus on customer service, information dissemination, and literacy initiatives. Over a decade of experience as an Associate Professor in Library and Information Science, demonstrating finely honed interpersonal and communication abilities alongside robust analytical skills. Multilingual in English, Spanish, and native Portuguese, complemented by a Ph.D. in Communications and Information Science. Academic contributions available on Google Scholar, Lattes/CNPq, and Publons.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
27
27
years of professional experience
Work History
Director Library Services
University St Augustine for Health Sciences
Miami, FL, USA
01.2023 - Current
- Company Overview: www.usa.edu
- Oversees library operations by planning, assessing, and providing appropriate services, resources, goals, and policies to support academic programs and the University mission; Provides input to accreditation submissions related to library and information resources and technology, review documents related to the library to be submitted to accrediting bodies for accuracy; Develop outreach and engagement opportunities to support creative and effective use of library services and innovative technologies for teaching and learning; Prepare, monitor, and evaluate library budgets; Develop, implement, and evaluate a library strategic plan that exceeds graduate-level student needs, and the program needs of faculty and staff. Select appropriate full text electronic databases and ensure students, faculty, and staff have online access to them. Databases include those available through traditional vendors such as EBSCO and other databases such as those available through governmental, military, or corporate entities; Develop and revise web-based information literacy instruction for students and integrate with university-wide foundations courses and other courses as appropriate; Coordinate reference and document delivery support services for students, faculty, and staff through agreements with other educational institutions or alternate resources as needed; Develop a scalable staffing model to enable the delivery of high-quality library and information services and resources; Recruit, hire, and train staff as appropriate. Supervise library and information services staff across all campuses; Keep abreast of developments and cutting-edge trends in library and information resources provisioning, particularly those based on current and future technologies; Implement effective communication with students, faculty, and staff regarding library and information resources developments; Ensure library and information services are aligned with ACRL Guidelines for Distance Learning Library Services and other professional standards used to evaluate library services, particularly those used by regional accrediting agencies and stage boards; Represent the University to outside agencies and boards evaluating the quality of our library and information services and resources; Chair the University Library Planning Committee and meet regularly to discuss library goals, issues, and plans; Develop, implement, and report on a system of service standards and metrics for the delivery of library and information services and resources and prepare reports as requested; Determine work procedures, prepare work schedules, and expedite workflow; study and standardize procedures to improve efficiency and effectiveness of operations; In conformity with relevant laws, regulations, policies, and contracts, oversee all aspects of human resources management within the Library; Manage staff recruitment, selection, supervision, evaluation, and discipline.
LRC Manager
Fortis College
Miami, USA
01.2022 - 01.2023
- Company Overview: www.fortiscollege.edu
- Develops library strategic planning and library operations; Provides input to accreditation submissions related to library and information resources and technology, review documents related to the library to be submitted to accrediting bodies for accuracy; Conduct tours and information sessions during accreditation site visits; Provide remote (video) library assistance via Zoom or Teams to students in online courses and to students experiencing illness, emergencies, health department mandates, or other unforeseen business circumstance via Zoom (video), call, LibChat/LibAnswers, or other method accessible to the student; Record reference transactions accurately using RefAnalytics; Administer library assessment methods, collect patron usage data, and summarize and communicate results, including RefAnalytics, patron counts, and other metrics; Submit an online monthly report the National LRC Director; Manage the physical library collection including collection development, acquisition, review and de-selection of materials, assessment with faculty input, and physical processing and maintenance of volumes; Provides support to faculty – reference services, literature searches, prepare bibliographies to support lesson planning, professional activities, research, and faculty development; Work directly with faculty to determine resources needed to complement instructional delivery, to support the curriculum, and to provide relevant student learning experiences; Conduct student library resources and information literacy orientation sessions for all incoming students, both in person and online; Provide information literacy training for all students based on the Association of College & Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education, both in person and online; Provide in class, in library, and online instructional sessions and workshops on specialty topics including searching individual databases, critical thinking, time management, citation and reference, subject searches, or topics as needed by the student body of the institution; Mentor and provide direction to the Library Technician and/or work study students; Assist students and faculty with implementation of new instructional technologies; Track purchase orders, submit invoices, and work with the business office on billing issues; Fulfill role as IT support concierge to students and staff.
Operations Manager
Homestead Cybrarium
Homestead, USA
01.2021 - 01.2022
- Company Overview: www.cybrarium.org
- Oversees the staff, aiming to provide excellent customer service handling and overseeing the opening of accounts, placing holds, cash handling, processing materials, invoices and problem-solving patron accounts; enriches the community by providing access to and assistance in acquiring information needed for self-directed personal growth, satisfying leisure experiences, and cultural understanding; Liaise with internal staff at all levels; Supervise and assist with hiring and training new employees; Maintain employee records and oversee the processing of timesheets; Oversees monthly report statistics; Facilitate new hire and termination process with HR; Accounting – maintain account receivables and expenses - this includes payment of invoices, credit card coding, check requests, petty cash disbursement, and review expense reports, provide supporting receipts, update and manage multiple budgets; Assists and provides administrative services such as attending committee meetings, coordinating preparation of manuals and coordinating other training and meetings; Maintain staff schedules, records, files and calendars; Maintain circulation records and oversee the mailing of materials to patrons in homebound or other programs; Assist in the preparation of correspondences and reports such as monthly library statistics, monthly database statistics, and the yearly state library report; Collects and organize data for various grants and projects as required; Order facility supplies, business cards and name badges as needed; Assist the Director with additional tasks as needed.
Librarian/ Media Specialist
Riviera Preparatory School
Miami, USA
01.2019 - 01.2021
- Company Overview: www.rivieraschools.com
- Assists students and teachers in the use of instructional materials, information resources, and instructional technology; Supports teachers and students with the integration of a full range of literacy skills (information, research, media, visual, digital, and technological literacy); Foster a culture of inquiry and love of literature; Promote and advocate for the library media program; Demonstrated knowledge of literature and current trends in library media practice and information technology; Assist users with the laws for copyright, fair use, and licensing of intellectual property; Assist with instruction related to digital footprints and internet safety; Establishes and maintain library procedures; Plans, coordinates, conducts, and assess library and information literacy instruction sessions and programs; Provide reference and research assistance to school community; Assists school community use of academic support and technology platforms and services including tutoring, student portal and others; Author, implement, evaluate and update school library policies and procedures in close collaboration with the school Headmaster, Maintains library in an orderly manner; perform regular inventory, weed materials, and cataloguing. Collaborates with school IT to oversee library and school hardware, software, including computers, tablets, AV equipment’s; Works directly with faculty to determine resources needed to complement instructional delivery, to support the curriculum, and to provide relevant student learning experiences; Provides support to faculty – reference services (including literature searches) to include preparing bibliographies to support lesson planning, professional activities, research, and faculty development; Assist students and faculty with implementation of new instructional technologies.
Associate Professor, Information Science and Library Services (MBA - Health Information Management)
University of Santo Amaro - São Paulo
São Paulo, BR
01.2015 - 01.2019
- Company Overview: www.unisa.br
- Undergraduate and graduate associate professor for the discipline Knowledge Management (Administration of Information Services); Tutor for health science databases and information systems disciplines; Wrote course materials for the online MBA such as homework assignments, handouts and video classes; Successful mentored more than 15 graduate students to get their degree; Applying result oriented practices I could help the MBA online to achieve quality standards; Resourceful academic advisor; Innovative thinker.
Associate Professor, Information Science and Library Services
Faculty of Sociology and Politics São Paulo - FESPSP - São Paulo, BR
São Paulo, BR
01.2010 - 01.2019
- Company Overview: www.fespsp.org.br
- Associate professor for the disciplines of Competitive Intelligence, Knowledge Management and Social Media; Mentor for graduate and undergraduate information science students; Foster student’s commitment for lifelong learning; Successfully mentored more than 40 graduates and undergraduates students to finalize their final thesis; With result oriented strategies, helped the course coordinator to innovate and improve the quality of the graduate course; Notable public speaker; Authored numerous published articles in the Information Science areas.
Librarian/ Library Manager
Miami Dade Public Library System
Miami, FL, USA
01.2008 - 01.2010
- Company Overview: www.mdpls.org
- Plans, assigns, and reviews the work of subordinate library staff engaged in a variety of library operations; Serves as librarian-in-charge for the library facility; Interprets and enforces library personnel or patron problems based on Library or County policies; Provides staff development and training of supervised professional, para-professional, clerical, and technical staff members; Analyzes collection needs, oversees the selection of materials, and provides readers advisory and reference services for assigned areas of responsibility; Customer service satisfaction; Community Outreach; Responsible for the Early Literacy Program for children 0-6 years old; Refreshed the Library Programming for Young Adults, children and adults in the library bringing innovative ideas; Assisted to develop a better schedule for employees, based on their specific talents and skills; Helped to improve the customer service experience at the library; Explains to users how to navigate the Learning Resources website, databases, and use basic research tools; Assists users at the service desk by circulating materials and answering questions both face-to-face and remotely (social media, chat, email); Assists with a Learning Resources service function; such as, interlibrary loan, circulation, serials, and tutoring; Assists faculty and students with the basic use of the facility including hardware and software ; Collaborates with faculty to maintain special collections or items for students; such as, reserves, circulation, room reservations, instructional appointments and anatomy models ; Assists with student information workshops and other educational activities for Learning Resources; Conducts routine maintenance, troubleshooting and the preparation of physical space including hardware and software; Creates and maintains a schedule for student assistants and part-time staff.
Regional Coordinator for Latin America and Caribbean - Virtual Health Library (VHL)
Bireme/ World Health Organization (WHO)
Sao Paulo, BR, WDC, USA
01.2002 - 01.2006
- Company Overview: www.paho.org/en/bireme
- Coordinator for Development and Implementation of Virtual Health Libraries (VHL) for Latin America and the Caribbean regions; Experience in reporting to the government and NGO authorities; Project Manager for development and implementation of knowledge Management projects in partnership with Health and Education Institutions; Facilitator for technical cooperation among government and health institutions for Latin American and Caribbean countries regarding information and libraries networks; Experience in preparing grants solicitations and its management; Planning and implementing research services and outreach programs for Latin American & Caribbean health Information systems; Development, implementation and management of specialized information systems and databases such as: PubMed, MEDLINE, EMBASE, LILACS, CDSR, OVID, Web of Science, Open Access Journals, SciELO, etc.; Development of methodologies for decision makers, students and general public to access and use Health Databases and resources; Development, implementation and publishing of Methodologies including team building and networking, guidelines, mapping experts and information resource in Health Area.
Competitive Intelligence and Knowledge Management Analyst
Telefonica Group (Holding)
Sao Paulo, BR
01.1999 - 01.2002
- Head of Information Systems and Research Center for strategic and competitive information for the executive board and company’s key decision makers; Planning of specific products and reports for the executive board; Responsible for development and implementation of virtual information regulatory database and mapping strategic planning tools for Telefonica in Brazil and South America; Design and development of personalized products, analysis and services for specific business areas; Brazilian leader for International Competitive Intelligence and Knowledge Management Group consisting of participants from Telefonica in Peru, Argentina, Chile, Spain, and Brazil.
Education
Doctorate in Communications and Information Science - PhD
University of Sao Paulo (ECA/USP)
01.2007
Master of Information Science and Communications - undefined
University of Sao Paulo (ECA/USP)
01.2001
Bachelor of Library Science - undefined
University of Sao Paulo (ECA/USP)
01.1994
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
- Creativity and innovation
- Strategies and goals
- Budget management
- Charismatic leader
- Partnerships and alliances
LANGUAGES
Portuguese (native); English and Spanish (fluent).
Timeline
Director Library Services
University St Augustine for Health Sciences
01.2023 - Current
LRC Manager
Fortis College
01.2022 - 01.2023
Operations Manager
Homestead Cybrarium
01.2021 - 01.2022
Librarian/ Media Specialist
Riviera Preparatory School
01.2019 - 01.2021
Associate Professor, Information Science and Library Services (MBA - Health Information Management)
University of Santo Amaro - São Paulo
01.2015 - 01.2019
Associate Professor, Information Science and Library Services
Faculty of Sociology and Politics São Paulo - FESPSP - São Paulo, BR
01.2010 - 01.2019
Librarian/ Library Manager
Miami Dade Public Library System
01.2008 - 01.2010
Regional Coordinator for Latin America and Caribbean - Virtual Health Library (VHL)
Bireme/ World Health Organization (WHO)
01.2002 - 01.2006
Competitive Intelligence and Knowledge Management Analyst
Telefonica Group (Holding)
01.1999 - 01.2002
Master of Information Science and Communications - undefined
University of Sao Paulo (ECA/USP)
Bachelor of Library Science - undefined
University of Sao Paulo (ECA/USP)
Doctorate in Communications and Information Science - PhD
University of Sao Paulo (ECA/USP)