Summary
Overview
Work History
Education
Skills
Timeline
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Nadia Kanakri

Sterling Heights,MI

Summary

I am a very compassionate and dedicated individual in my work ethic. I have been working in the service industry for 20+ years. I have exceptional customer service and support skills. Strong focus on adapting to change or learn more. I am capable to handle multi-line phone systems, scheduling, and maintaining a welcoming environment. Reliable, organized, and responsible.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist

My Doctor's Inn
02.2025 - Current
  • Greeting Guests and Residents in a pleasant conversation as they arrive and leave the facility.
  • Providing fast and efficient front desk services for residents/guests with any questions or needs
  • Maintain a clean front desk and main area
  • Manage high-volume phone calls

Pharmacy Technician

Mt Welcome Pharmacy
01.2019 - 12.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Provided exceptional customer service with new/returning patient.
  • Entered processed patient's prescription into system.
  • Assist in dispensing, labeling medication
  • Inventory on medication to keep accurate records
  • Check daily for "return to stock" prescriptions
  • In charge of pharmacy productivity by ordering and restocking (OTC), organizing shelves, and maintaining cleanliness.
  • Consulted with insurance company's
  • Responsible for closing cash drawer/deposit

Bartender Shift Manager

The Bombay Club
03.2007 - 07.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Resolved customer complaints
  • Established a huge clientele with regular patrons through attentive service
  • Followed alcohol awareness procedures. 18 years old is legal age in USVI.

Assistant Manager

Olga's Kitchen
07.2003 - 03.2006
  • Supervised day-to-day operations.
  • Monitored cash intake and deposit records.
  • Daily Inventory (track usage waste)
  • Coordinating food and beverage orders
  • Providing excellent customer service.
  • Engaged with customers to gather feedback, using insights to improve what they may have felt we were lacking.

Education

High School Diploma -

Stevenson Highschool
Sterling Heights, MI
01-2003

Skills

    1 Communication/ Team Work

    2 Accuracy, Organization

    3 Willing to learn more than expected

Timeline

Front Desk Receptionist

My Doctor's Inn
02.2025 - Current

Pharmacy Technician

Mt Welcome Pharmacy
01.2019 - 12.2023

Bartender Shift Manager

The Bombay Club
03.2007 - 07.2023

Assistant Manager

Olga's Kitchen
07.2003 - 03.2006

High School Diploma -

Stevenson Highschool

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