Skilled sales and customer service professional with diverse experience in the wine & spirits industry. Seeking a challenging new position in media to utilize my organizational and analytical capabilities, along with my skills and proficiency in sales planning and relationship building.
Overview
5
5
years of professional experience
Work History
Sales Manager
Pindar/Duck Walk Vineyard's
09.2023 - Current
Regularly visit retail wine stores and restaurants, both independently and alongside distributor sales representatives, to consistently enhance, foster, and expand sales and distribution channels for the brand.
Consistently meet monthly and annual sales targets and KPIs as assigned, whilst attending all work-related meetings and functions punctually and as scheduled, while diligently managing weekly recaps, calendars, and monthly reporting forms as necessary.
Sustain strong relationships with distributor sales representatives and key accounts throughout Long Island and designated territory.
Dedicate time and energy to furthering wine expertise, actively engaging in learning about the brands and their rich histories.
Collaborate closely with the diverse sales teams at Empire Merchants, inspiring and empowering sales representatives to promote the brand through strategic activities such as scheduling and participating in joint visits, pursuing sales leads, delivering compelling retail/restaurant presentations.
Actively engaging in sales meetings and industry events, and consistently providing valuable follow-up support to sales staff and their accounts on daily and weekly basis'.
Sales Specialist
The Wine Guy
01.2019 - 08.2023
Responsible for cross-selling products, working with customers to ensure seamless customer experience and maintain customer satisfaction.
Fulfilling administrative tasks efficiently, including working with internal and external vendors.
Designed signature tasting experiences for customers which led to increased sales.
Participated in planning and hosting large events to sell merchandise.
Promoted upcoming events through social media efforts.
Trained others in inventory management and floor service.
Photo Specialist
Thirty Minute Photo
01.2022 - 01.2023
Developed, Scanned, and Printed 35mm negatives/film.
Video developing and transferring to multiple film conversion outputs.
Color Correction for images, photo restoration, and framing.
Answered phone calls and emails for client inquires and resolve related issues, if any.
Worked closely with a team to meet customer expectations.
Assisted clients with selecting appropriate print options based on their specific needs, leading to higher sales figures.
Implemented time-saving methods, which enabled photo lab to run more efficiently.
Bartender/Mixologist
The Cortland
01.2020 - 01.2022
Served patrons ensuring their needs were met with diligence and a positive attitude
Continuously developed communication and teamwork skills upon collaboration with staff
Built loyal clientele through friendly interactions and consistent appreciations
Utilizing ever-growing knowledge in liquors/wine to best produce and sell craft cocktails.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding rush orders.
Education
Bachelor of Arts Media Studies -
Purchase College, SUNY
Purchase, NY
05.2020
Skills
Proficient in Microsoft Office
Proficient in G Suite (Sheets, Docs, Slides)
Verbal and written communication
Time Management
Product and service solutions
Other: Photography, Social Media, Business Writing