Nadia Kirk
Vestal,United States
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining good customer support and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
Work History
Casting Assistant
Pitman Casting
07.2022 - 05.2023
- Organized talent information on Excel
- Examined scripts to understand storyline and needed roles.
- Drove communication between directors, producers, talent agents and actors to maintain efficient casting practices and execution.
- Scheduled zoom interviews
- Vetted applicants on the phone
- Engaged in sourcing activities to find suitable candidates.
Busser
Barton G
10.2021 - 07.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
Production Assistant
Creative Drive
04.2022 - 06.2022
- Gave production support for photo shoots for various clients such as VANS and St John Knits.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays.
- Assisted the Producer with administrative duties.
- Helped organize excel sheets for office inventory.
- Organized talent databases and photo packages for casting.
Shift Leader
Humble Potato
09.2020 - 10.2021
- Supervised other staff during shifts worked.
- Ensured all closing duties are completed including stocking, sweeping, and mopping.
- Routine money counts at the end of every shift.
- Report to management.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Server
Whippoorwill Golf Club
03.2019 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Front Desk Agent
The Holiday Inn Express
11.2018 - 03.2019
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Agent
The Bedford Post Inn
01.2018 - 08.2018
- Greeted and welcomed all guests with a smile and professional conversation.
- Answer guest questions about hotel amenities and provide information.
- Set up wine hour along with a charcuterie board for in house guests.
- Completed turn down service.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Bachelor of Arts - Communications and Film Media
The University of Rhode Island
Kingston, RI05.2017
Skills
- Customer Service
- Administrative Phone Etiquette
- Excel
- Microsoft Outlook
- Problem Solving
- Attention to detail
- Microsoft Windows
- Critical Thinking
- Calendar Management
- Google Drive
- Time Management
- Client Support
- Talent Scouting
Timeline
Casting Assistant
Pitman Casting
07.2022 - 05.2023
Production Assistant
Creative Drive
04.2022 - 06.2022
Busser
Barton G
10.2021 - 07.2022
Shift Leader
Humble Potato
09.2020 - 10.2021
Server
Whippoorwill Golf Club
03.2019 - 12.2019
Front Desk Agent
The Holiday Inn Express
11.2018 - 03.2019
Front Desk Agent
The Bedford Post Inn
01.2018 - 08.2018
Bachelor of Arts - Communications and Film Media
The University of Rhode Island
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