Nadia Kromah
Warren,MI
Summary
Dynamic and results-driven professional with extensive experience at Little Caesars, excelling in customer service and food safety. Proven ability to enhance team collaboration and maintain high standards of cleanliness. Skilled in inventory management and effective communication, consistently delivering exceptional dining experiences while ensuring operational efficiency.
My time at Dave's Hot Chicken has also been a somewhat analogous experience to my time spent at Little Caesars, considering I'm dealing with the same industry. Nonetheless, I displayed the same attributes as I did while working at LC and hope to expand my skill set further, not only towards the fast food/restaurant business, but other industries as well.
Overview
3
3
years of professional experience
Work History
Crew Member
Little Caesars
Warren, MI
02.2023 - 12.2025
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
- Checked expiration dates on all products before serving them to customers.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Interacted pleasantly with guests to deliver quality customer service.
- Stocked shelves and cases with new or transferred items.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Scrubbed and polished counters to remove debris and food.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Team Member
Dave's Hot Chicken
Warren , MI
02.2024 - 03.2025
- Collaborated with team members to achieve daily goals.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Monitored expiration dates on food items for freshness assurance.
- Maintained a clean and organized work area throughout shift.
- Assisted customers with product selection and ordering process.
- Participated in training sessions for new employees when needed.
- Collaborated with team members to maximize productivity and efficiency.
- Received, processed, and stocked merchandise in accordance with store policies.
- Developed positive customer relationships through friendly greeting and excellent service.
- Participated in regular training sessions to improve product knowledge and service skills.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Upheld high standards of productivity and quality in operations.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
Lincoln High School
22900 Federal Ave, Warren, MI 4808906-2025
Skills
- Customer service
- Food safety
- Cash handling
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Sanitizing
- Food preparation
- Beverage preparation
- Workplace safety
- Food running
- Drive-thru operations
- Interactive communication skills
- Cooking
- Point-of-sale system
- Teamwork and collaboration
- Cleaning
- Safety
- Customer engagement
- Flexible schedule
Languages
English
Professional
individual hobbies
- Music Enthusiast I love learning to play instruments/singing
- Profuse book reader
References
References available upon request.
Timeline
Team Member
Dave's Hot Chicken
02.2024 - 03.2025
Crew Member
Little Caesars
02.2023 - 12.2025
High School Diploma -
Lincoln High School
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