Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadia Kubes

Rockford,MN

Summary

Highly motivated employee, known as a team player with a friendly demeanor, and proven ability to develop positive rapport with clients. Maintain ongoing customer satisfaction that contributes to overall company success. Highly articulate, with a results-oriented approach that addresses client inquiries and issues, while maintaining strong partnerships. Collaborate well with the customer service team while also engaging independent decision-making skills.

Overview

3
3
years of professional experience

Work History

FC Associate

Amazon
Maple Grove, MN
07.2023 - Current
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Compared merchandise invoices to items actually received.
  • Placed products on conveyors for final wrapping and shipment.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Operated pallet jack to transport heavy loads.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Demonstrated great teamwork skills with staff members.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Trained new employees regarding warehouse procedures and standards.
  • Limited damage to products and orders by using care when choosing items.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Worked additional shifts to meet tight deadlines during peak periods.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Used handheld scanners to key in data for packages.
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Cross-trained team members on various tasks within the department.
  • Processed returns according to company policies and procedures.

Cashier

Coborn's Grocery Store
Delano, MN
03.2022 - 05.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Cashier

Hobby Lobby
Maple Grove, MN
06.2021 - 10.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

Rockford High School
Rockford, MN
06-2023

Skills

  • Payment Processing
  • Returns processing
  • Customer Service
  • Drawer balancing
  • POS Systems
  • ID Verification
  • Customer Assistance
  • Daily Reporting
  • Conflict Resolution
  • Complex Problem-Solving
  • Customer service excellence
  • Basic Software Skills
  • Communication Tools
  • Office and Administrative Skills

Timeline

FC Associate

Amazon
07.2023 - Current

Cashier

Coborn's Grocery Store
03.2022 - 05.2022

Cashier

Hobby Lobby
06.2021 - 10.2021

High School Diploma -

Rockford High School

Similar Profiles

CREATE PROFILE
Nadia Kubes