Dedicated professional with six years of experience in an office setting, continuously learning and adapting to new skills. Committed to hard work and eager to learn from experienced individuals.
Overview
7
7
years of professional experience
Work History
Office Assistant
Liuzzi Gourmet Food Market/Liuzzi Cheese
Southhaven, CT
04.2018 - Current
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Performed data entry tasks into various computer systems accurately and efficiently.
Assisted with special projects as needed by researching information on the internet or through other sources.
Maintained an organized filing system of paper documents and electronic files.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Supported bookkeeping tasks such as invoicing and expense tracking.
Facilitated communication within the office and with external partners.
Provided customer service, addressing inquiries and resolving issues promptly.
Cashier
Liuzzi Gourmet Food Market
North Haven, Connecticut
04.2018 - Current
Stocked shelves with merchandise when needed.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Conducted price checks for special orders or discounts as requested by customers.
Resolved customer complaints professionally in accordance with company policy.
Issued receipts, refunds, credits or change due to customers.
Processed returns and exchanges of merchandise in accordance with store policies.
Answered customer inquiries regarding store policies and procedures.
Ensured compliance with all safety regulations within the store environment.
Small Business Owner
GMN cakes
North Haven, Connecticut
05.2023 - 03.2024
Successfully handled bank account operations.
Ensured compliance with state tax regulations
Implemented effective invoice management system.
Developed and maintained spreadsheets to monitor sales and expenses.
Education
Bachelor of Science - Computer Science
Southern Connecticut State University
New Haven, CT
Skills
Customer Service
Administrative Support
Data Entry
Clerical Support
Spreadsheet Management
Mail handling
Timeline
Small Business Owner
GMN cakes
05.2023 - 03.2024
Office Assistant
Liuzzi Gourmet Food Market/Liuzzi Cheese
04.2018 - Current
Cashier
Liuzzi Gourmet Food Market
04.2018 - Current
Bachelor of Science - Computer Science
Southern Connecticut State University
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