NADIA LOPEZ
Visalia
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
10
10
years of professional experience
Work History
Receptionist
Revive Medical Aesthetics
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Direct Support Assistant
Steels Quality Living
07.2024 - 12.2025
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Maintained accurate records of client progress, incidents, and other relevant information for case management purposes.
- Supported clients in managing emotional and behavioral challenges through empathetic listening, positive reinforcement strategies, and crisis intervention techniques when necessary.
- Improved clients'' overall well-being through consistent monitoring, medication administration, and routine healthcare coordination.
Delivery Driver, Shipping
DoorDash
03.2021 - 12.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Maintained a clean driving record while completing multiple daily deliveries.
- Utilized GPS technology to optimize delivery routes, saving time and increasing productivity.
Cashier/Cook
Jack in the Box
03.2017 - 10.2017
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
Stocker/Cashier
Walmart
01.2016 - 08.2016
- Verified customer age requirement for alcohol or tobacco purchases.
- Stocked shelves to assigned areas.
- When customers were ready, I would resume my position as a cashier as well.
Cashier
McDonald's
08.2015 - 01.2016
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information.
Education
Some College (No Degree) - Child Development
Reedley College
Reedley, CAHigh School Diploma - undefined
Sequoia High School
Visalia, CA06.2015
Skills
- Client support
- Cash management
- Positive teamwork attitude
- Analytical problem solving
- Dependable team member
- Patience and tolerance
- Multitasking and organization
- First aid and safety
Languages
English
Timeline
Receptionist
Revive Medical Aesthetics
01.2025 - Current
Direct Support Assistant
Steels Quality Living
07.2024 - 12.2025
Delivery Driver, Shipping
DoorDash
03.2021 - 12.2023
Cashier/Cook
Jack in the Box
03.2017 - 10.2017
Stocker/Cashier
Walmart
01.2016 - 08.2016
Cashier
McDonald's
08.2015 - 01.2016
High School Diploma - undefined
Sequoia High School
Some College (No Degree) - Child Development
Reedley College
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