Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadia Lopez Figueroa

Carson City,NV

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 80 pounds.

Overview

18
18
years of professional experience

Work History

Warehouse Production Associate

Tesla
09.2023 - Current
  • Assembled pallets for secure transportation of materials.
  • Operated Walkie rider to safely move and safeguard stock and supplies in warehouse.
  • Maintained clean, orderly work environment free of hazards.
  • Strapped items down to secure throughout transportation.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained a clean and safe work environment by adhering to company safety guidelines and promptly addressing potential hazards.
  • Performed general housekeeping and cleaning tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.

Assistant Store Manager

Walmart
04.2015 - 04.2023
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Rotated merchandise and displays to feature new products and promotions.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Applied effective time management techniques to meet tight deadlines.

Staffing Coordinator

Oak Tree HR
10.2008 - 06.2012
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Negotiated competitive salary packages for candidates, balancing client budget constraints and candidate expectations for optimal outcomes.
  • Developed and monitored employee recognition programs.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
  • Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
  • Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
  • Optimized job advertisements to attract diverse talent pools, resulting in increased candidate quality and quantity.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Central Station Dispatcher

Burgarello Alarm
03.2007 - 06.2008
  • Exceeded company expectations in call response metrics consistently throughout my tenure as a Central Station Dispatcher.
  • Assisted callers in emergency situations with appropriate information and support.
  • Improved interdepartmental communication through clear and concise information sharing with law enforcement, fire, and medical teams.
  • Resolved technical issues swiftly through troubleshooting procedures while maintaining composure during stressful situations.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Adhered to strict confidentiality standards, safeguarding sensitive customer information at all times.
  • Maintained high levels of customer satisfaction by promptly addressing inquiries or concerns during high-pressure situations.
  • Contributed to increased public safety by closely monitoring alarm systems and quickly alerting authorities when necessary.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Provided compassionate assistance to callers experiencing distressing events while ensuring their safety until help arrived.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Bakery Clerk

El Dorado Hotel Casino
06.2006 - 07.2007
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Implemented creative merchandising techniques that enticed customers to purchase additional items from the bakery department.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.

Education

No Degree - Cosmetology Education

Sierra Academy of Style
Carson City, NV
12.2021

High School Diploma -

Procter R Hug High School
Reno, NV
06.2006

Skills

  • Attention to Detail
  • Lean principles
  • Cost Reduction
  • Materials handling and transport
  • Material Loading and Unloading
  • Equipment Troubleshooting
  • Willing to Learn

Languages

Spanish
Professional Working

Timeline

Warehouse Production Associate

Tesla
09.2023 - Current

Assistant Store Manager

Walmart
04.2015 - 04.2023

Staffing Coordinator

Oak Tree HR
10.2008 - 06.2012

Central Station Dispatcher

Burgarello Alarm
03.2007 - 06.2008

Bakery Clerk

El Dorado Hotel Casino
06.2006 - 07.2007

No Degree - Cosmetology Education

Sierra Academy of Style

High School Diploma -

Procter R Hug High School

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Nadia Lopez Figueroa