Nadia Mageo-li
Seattle,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Unarmed Security Guard
Unifi
SeaTac, WA
12.2023 - Current
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Communicated with supervisors regarding unusual activity or issues observed among inmates.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Apprehended and removed trespassers from facility grounds.
Supervisor
Safeway
DesMoines, WA
08.2023 - 12.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
Unarmed Security Guard
vigilant security agency
seatac, WA
08.2022 - 07.2023
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Communicated with supervisors regarding unusual activity or issues observed among inmates.
Janitorial Cleaner
ABM Janitorial Services
SeaTac, WA
08.2021 - 03.2023
- Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
- Disposed of waste and gathered individual trash bags to place in receptacles.
- Stocked, sanitized, cleaned and inspected restrooms.
- Notified superiors of damaged fixtures, dispensers and furniture or building issues.
- Read and followed company, customer and safety rules, policies and procedures.
- Move heavy furniture for deep cleaning purposes if necessary.
- Clean window coverings including blinds and draperies.
Leadership Team Member
Taylor Farms Foodservice
Kent, WA
04.2022 - 08.2022
- Encouraged, empowered and motivated team to accomplish objectives.
- Led routine meetings to share new policies, gather feedback and improve team cohesion.
- Helped employees understand and follow senior manager orders to support business success.
- Enhanced personnel management strategies for better morale and retention.
- Helped employees feel valued and supported on interpersonal, customer and operational issues.
Teacher's Assistant
Tafuna Elementary school
Pago , AS
09.2021 - 03.2022
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Distributed textbooks, workbooks, papers and pencils to students.
Teacher's Assistant
nuuuli vocational high school
Pago Pago, AS
08.2020 - 09.2021
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Distributed textbooks, workbooks, papers and pencils to students.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Organized student performance and enrichment activities to facilitate learning.
- Graded assignments and tests and documented results into filing systems.
- Facilitated small group instruction and activities for students of varying abilities.
Customer Service Representative Intern
Bluesky telephone company
Pago Pago, AS
02.2020 - 08.2020
- Performed follow-ups on outstanding customer requests to ensure resolution within established timeframe.
- Suggested solutions when a product malfunctioned or service issue arose.
- Collaborated with colleagues from other departments to resolve complex customer issues quickly and effectively.
- Identified opportunities to upsell products and services based on customer needs analysis.
Security Guard
Aveina brother store
Pago Pago, AS
01.2020 - 08.2020
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Palletizer Operator
Talofa System
Pago Pago, AS
01.2019 - 02.2019
- Verified accuracy of packed goods before moving them along the production line.
- Loaded cardboard boxes onto conveyor belt manually in preparation for palletizing process.
- Operated palletizing equipment to stack and wrap finished product.
- Followed safety protocols when operating machinery, including wearing protective gear at all times.
- Wrapped each loaded pallet securely using stretch film wrappers and shrink-wrapping machines.
Fish Processor
Starkist Tuna Cannery
Pago Pago, AS
03.2018 - 01.2019
- Sorted different types, sizes, species and colors of fish into correct carts and moved carts to outbound processing area.
- Unloaded fish carts, packaged fish products and transported products to inspection and shipping area for loading and delivery to buyers.
- Cleaned and prepared fish for further processing according to company standards.
- Executed proper and sanitary waste management operations to avoid contamination.
- Stocked shelves with packaged goods ready for shipping or sale.
Unarmed Security Guard
Star Protection
honolu, HI
06.2017 - 02.2018
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Communicated with supervisors regarding unusual activity or issues observed among inmates.
- Apprehended and removed trespassers from facility grounds.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Prepared detailed incident reports when required for review by management team members.
Unarmed Security Guard
American guards security
honol, HI
01.2017 - 02.2018
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Communicated with supervisors regarding unusual activity or issues observed among inmates.
- Apprehended and removed trespassers from facility grounds.
Reloader
Burlington Coat Factory Distribution Center
ancho, AK
08.2016 - 06.2017
- Worked collaboratively with other preloaders to ensure efficient workflow throughout the day.
- Monitored inventory levels, identified damaged goods and reported discrepancies to supervisor immediately.
- Participated in physical inventories as required by company policy.
- Verified shipments against shipping documents and inspected condition of packages.
Caregiver
Kreative Kids Learning Center
anch, AK
06.2016 - 12.2016
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
Marine Biology Intern
Marine and Wildlife
Pago Pago , American Samoa
06.2015 - 07.2015
- Assisted with research projects related to the oceanic environment.
- Collaborated with local organizations to promote conservation efforts within coastal areas.
- Built models of coral reefs and other underwater structures using 3D printing technology.
- Demonstrated strong organizational skills while managing multiple projects simultaneously.
- Attended conferences and meetings related to current trends in marine biology research.
Auditor
Territorial audit office WOIA
Pago Pago , American Samoa
06.2014 - 07.2014
- Maintained confidentiality of company information obtained in audit assignments.
- Worked closely with management to discuss external audit results and action plans.
- Conducted audits on internal controls and developed reports on findings.
- Completed risk-based audits of key business processes to keep internal controls operating effectively.
- Identified risks and opportunities with management to improve business processes.
Material Handler
manu'a Store
Pago Pago , American Samoa
03.2013 - 03.2013
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Utilized forklift to move inventory items.
- Organized warehouse inventory according to warehouse plan.
Education
High School Diploma -
Samoana High School
Pago Pago, AS06-2012
Bachelor of Science - Homeland Security And Business Management
Grand Canyon High School
Grand Canyon, AZSkills
- Crime Prevention Strategies
- Access Control Management
- Patrolling Techniques
- Vigilant Surveillance
- Facility Security
- Self Motivation
- Patrolling
- Team Collaboration
- Written Communication
- Organizational Skills
- Time management abilities
- Adaptability and Flexibility
Timeline
Unarmed Security Guard
Unifi
12.2023 - Current
Supervisor
Safeway
08.2023 - 12.2023
Unarmed Security Guard
vigilant security agency
08.2022 - 07.2023
Leadership Team Member
Taylor Farms Foodservice
04.2022 - 08.2022
Teacher's Assistant
Tafuna Elementary school
09.2021 - 03.2022
Janitorial Cleaner
ABM Janitorial Services
08.2021 - 03.2023
Teacher's Assistant
nuuuli vocational high school
08.2020 - 09.2021
Customer Service Representative Intern
Bluesky telephone company
02.2020 - 08.2020
Security Guard
Aveina brother store
01.2020 - 08.2020
Palletizer Operator
Talofa System
01.2019 - 02.2019
Fish Processor
Starkist Tuna Cannery
03.2018 - 01.2019
Unarmed Security Guard
Star Protection
06.2017 - 02.2018
Unarmed Security Guard
American guards security
01.2017 - 02.2018
Reloader
Burlington Coat Factory Distribution Center
08.2016 - 06.2017
Caregiver
Kreative Kids Learning Center
06.2016 - 12.2016
Marine Biology Intern
Marine and Wildlife
06.2015 - 07.2015
Auditor
Territorial audit office WOIA
06.2014 - 07.2014
Material Handler
manu'a Store
03.2013 - 03.2013
High School Diploma -
Samoana High School
Bachelor of Science - Homeland Security And Business Management
Grand Canyon High School
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