Nadia Martinez
BUFFALO
Summary
Dedicated Direct Support Professional with experience implementing personalized care plans that enhance quality of life for individuals with disabilities. Skilled in promoting client dignity and independence while fostering positive community interactions. Strong interpersonal and conflict resolution skills support effective client advocacy and care.
Overview
9
9
years of professional experience
Work History
DSP
People Incorporated
BUFFALO
04.2017 - Current
- Assisted in developing personalized care plans for clients.
- Monitored client behavior and reported changes to the team.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Supported individuals with disabilities in daily living activities.
- Facilitated communication between clients and healthcare providers.
- Provided companionship and emotional support to enhance well-being.
- Coordinated recreational activities to promote social interaction.
- Assisted individuals in learning and developing new skills.
- Maintained clean and well-organized environment for client happiness and safety.
Medical Coordinator
People Incorporated
BUFFALO
04.2017 - Current
- Coordinated patient appointments and maintained scheduling software for efficiency.
- Managed medical records and ensured compliance with privacy regulations.
- Facilitated communication between healthcare providers and patients effectively.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
- Provided support services such as transportation arrangements or equipment rentals when needed.
Team Leader
People Incorporated
BUFFALO
04.2017 - Current
- Implemented process improvements to enhance team efficiency and workflow.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored new employees on company policies and operational procedures.
- Collaborated with management on strategic planning and resource allocation.
- Resolved conflicts within the team to maintain a positive work environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear expectations for employees, providing guidance when needed.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
University of The State of New York
BUFFALO, NY Skills
- Direct patient care
- Behavior monitoring
- Crisis intervention
- Behavioral support
- Care plan development
- Patient scheduling
- Medical record management
- Documentation accuracy
- HIPAA compliance
- First aid and CPR
- Self-care promotion
- Emotional support
- Effective communication
- Team leadership
- Disability awareness
Timeline
DSP
People Incorporated
04.2017 - Current
Medical Coordinator
People Incorporated
04.2017 - Current
Team Leader
People Incorporated
04.2017 - Current
University of The State of New York