Nadia Martinez
Plano,TX
Summary
Experienced cashier and customer service professional with a strong background in cash handling, transaction processing, and friendly customer support. Known for accuracy, problem solving, and reliable service in fast-paced retail settings.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Subway
Line worker
Dallas, TX
01.2018 - 02.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Manager
Mcdonalds
Dallas, Texas
02.2019 - 04.2021
- Oversaw shift operations at McDonald's front counter, drive-thru, and kitchen to ensure seamless service.
- Coordinated staff schedules to enhance workforce efficiency and improve service delivery.
- Developed feedback systems that enabled prompt resolution of customer concerns.
Cashier/Customer Service
Circle K
Dallas, Texas
03.2020 - 04.2024
- Processed cash, card, and mobile transactions accurately to ensure customer satisfaction
- Processed customer payments at Circle K point-of-sale registers
- Scanned merchandise and applied store pricing
- Verified customer identification for tobacco and alcohol sales to comply with legal regulations
Cashier
Chevron
Dallas, Texas
02.2022 - 02.2024
- Greeted customers and addressed payment inquiries to enhance checkout experience.
- Balanced cash drawer and prepared register till for accurate shift transitions.
- Verified age for tobacco and alcohol sales under Chevron store policies.
- Stocked shelves with merchandise to ensure product availability. and fronted merchandise in Chevron convenience store.
Customer Service Representative
Agape home health care
Mesquite, Texas
03.2024 - 02.2025
- Answered incoming calls for home health care patients, families, and caregivers.
- Scheduled visits and updated appointment calendars for care teams.
- Answered inbound calls for home health care clients, families, and referral partners.
- Scheduled patient visits with caregivers, nurses, and office staff.
- Documented service requests in client records and scheduling systems.
Cashier
Chevron
Dallas, TX
04.2025 - 01.2026
- Greeted customers and answered payment questions at Chevron checkout counter.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Executed various tasks based on management requests.
Education
High School Diploma -
H Grady Spruce
Dallas, TX01-2020
Skills
- Cash handling
- Customer service
- Transaction processing
- Schedule coordination
- Retail operations
- Inventory stocking
- Conflict resolution
- Team collaboration
- Attention to detail
- Excellent communication
- Problem solving
- Friendly, positive attitude
- Supervision and leadership
- Self-Directed
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Chevron
04.2025 - 01.2026
Customer Service Representative
Agape home health care
03.2024 - 02.2025
Cashier
Chevron
02.2022 - 02.2024
Cashier/Customer Service
Circle K
03.2020 - 04.2024
Manager
Mcdonalds
02.2019 - 04.2021
Subway
Line worker
01.2018 - 02.2019
High School Diploma -
H Grady Spruce