Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nadia McGinnis

Colorado Springs,CO

Summary

Certified and BLS-trained Phlebotomist with strong clinical knowledge, exceptional attention to detail, and 6+ years of customer-facing experience. Currently completing formal phlebotomy education with hands-on experience in venipuncture, specimen handling, and patient care. Committed to supporting high-quality laboratory outcomes and providing compassionate service to patients of all backgrounds.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Concierge/Dining Room Server

MorningStar at Mountain Shadows
07.2024 - Current
  • Assist residents with meal service, requests, and transportation appointments
  • Provide compassionate, patient-centered service in a healthcare-adjacent environment
  • Maintain detailed internal records and coordinate admission concerns


Housekeeper

Kinship Landing
08.2021 - 01.2024
  • Maintained hygiene and sanitation standards in guest rooms and public spaces
  • Developed keen attention to cleanliness, safety, and organizational systems


Server/Hostess

Brookdale Village at Skyline
03.2019 - 08.2021
  • Delivered high-quality service in a senior living environment
  • Supported teammates in multiple roles while ensuring resident satisfaction
  • Trained and mentored new servers on menu knowledge, service standards, and operational procedures.

Education

Phlebotomy

Oquirrah Mountain Phlebotomy School LLC
Colorado Springs, CO
07.2025

General Studies

Pikes Peak State College
Colorado Springs, CO
01.2023

Diploma

CIVA Charter High School
Colorado Springs, CO
05.2021

Skills

  • Specimen Labeling & Processing
  • Customer Service & Conflict Resolution
  • Data Entry & Medical Record Accuracy
  • Critical Thinking & Time Management
  • Team Collaboration in Fast-Paced Settings
  • HIPAA & OSHA Compliance
  • Resident/Patient Confidentiality
  • Venipuncture Techniques (Straight Needle, Butterfly, and Syringe)
  • Resident/Patient Confidentiality
  • Telephone and Email Proficient
  • Computer Literacy

Certification

  • Certified Phlebotomy Technician - Oquirrh Mountain Phlebotomy School (07/2025)
  • BLS Certified - American Heart Association (2025)
  • HIPAA Trained

Timeline

Concierge/Dining Room Server

MorningStar at Mountain Shadows
07.2024 - Current

Housekeeper

Kinship Landing
08.2021 - 01.2024

Server/Hostess

Brookdale Village at Skyline
03.2019 - 08.2021

Phlebotomy

Oquirrah Mountain Phlebotomy School LLC

General Studies

Pikes Peak State College

Diploma

CIVA Charter High School

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