Nadia Menocal
Miami
Summary
At Miami Security, Inc, I excelled as an Administrative Assistant, leveraging my strong problem-solving abilities and expertise in Microsoft Word to enhance office efficiency. My proactive approach to customer service and meticulous attention to detail resulted in improved document organization and streamlined invoice processing, significantly boosting client satisfaction and operational productivity.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Miami Security, Inc
02.2004 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Conducted research for project proposals, compiling information that supported winning bids.
Education
High School Diploma - Requirements
G. Holmes Braddock Sr. High
Miami, FL06.1994
Skills
- Customer service
- Computer skills
- Administrative support
- Microsoft Word
- File organization
- Customer and client relations
- Filing
- Customer relations
- Clerical support
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Dedicated team player
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Meticulous attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Miami Security, Inc
02.2004 - Current
High School Diploma - Requirements
G. Holmes Braddock Sr. High
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