Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadia Milian

Bronx,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Foot Locker
10.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Used POS system to enter orders, process payments and issue receipts.

Personal Care Assistant

M&N HOME CARE SERVICES, LLC.
09.2019 - 08.2021
  • Assisted with daily living activities, running errands and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Receptionist Assistant (internship)

Boys & Girls Harbor Of New York
06.2020 - 09.2020
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Answered incoming telephone calls, took down messages and provided information.
  • Sorted and organized files, spreadsheets and reports.

Education

High School Diploma -

Judith S. Kaye High School
New York, NY
01.2020

Skills

  • Telephone Management
  • Basic Math Functions
  • POS Inventory System Operation
  • Customer Service and Assistance

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Foot Locker
10.2021 - Current

Receptionist Assistant (internship)

Boys & Girls Harbor Of New York
06.2020 - 09.2020

Personal Care Assistant

M&N HOME CARE SERVICES, LLC.
09.2019 - 08.2021

High School Diploma -

Judith S. Kaye High School

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Nadia Milian