Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Nadia Morales

Benson,NC

Summary

Adept at fostering teamwork and enhancing customer satisfaction, my tenure at Mezcalito honed my skills in efficient movement and employee mentoring. Leveraging body language awareness and wine pairing expertise, I significantly contributed to a positive dining atmosphere and safe handling practices, ensuring high service standards and fewer customer complaints. Patient Waitress Trainer with Number years of experience training and assigning tasks to new servers. Committed to onboarding servers with proper knowledge and skills. Well-versed in helping new waiters memorize menu and explaining preparation methods of menu items. Independent individual comfortable working under pressure in fast-paced environment. Friendly Waitress Trainer offering Number years of hands-on experience in restaurant industry. Communicative and punctual individual polished in training new servers and providing ongoing instruction. Commended for first-rate workmanship abilities and phenomenal customer service skills. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associates position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Waitress Trainer

Mezcalito
05.2020 - Current
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.

Education

South Johnston High School
Four Oaks, NC
05.2021

Skills

  • Team motivation
  • Body Language Awareness
  • Wine Pairing Expertise
  • Patience and Tact
  • Reservation Management
  • Role Modeling
  • Energy and enthusiasm
  • Memory retention
  • Efficient Movement
  • Shift Scheduling
  • Safe handling procedures
  • Cash Handling
  • Employee Mentoring

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • Rotary International

Languages

Spanish
Native or Bilingual

Timeline

Waitress Trainer

Mezcalito
05.2020 - Current

South Johnston High School
Nadia Morales