Nadia Mukunde
Austin,USA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Program Specialist
Interfaith Action of Central texas
Austin, TX
09.2024 - Current
- Compiled reports summarizing progress towards goals and objectives of the initiative.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Maintained accurate records and documented client data in company databases.
- Reviewed applications and documentation to make decisions pertaining to programs.
- Developed and implemented program plans to ensure achievement of goals.
- Prepared patients for self-management and decision-making responsibilities.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
International Students Mentor
Girl Forward
Austin, TX
11.2023 - 09.2024
- Assessed students' needs and challenges for motivational and interviewing support.
- Student fellowship participation.
- Improved learning of English as a second language.
- Analyzed and monitored student applications and referral procedures for part-time job application optimization.
- Facilitated international students with school resource options, and various supportive materials for career growth.
- Cultural inclusion and networking.
- Provided career orientation and meticulous goals toward their future perspectives.
- Diverse culture adaptation support while strengthening student mental capabilities to avoid mental health issues.
- Guided mentees in setting realistic academic and personal goals.
Migration Support Specialist
IOM
Kigali, Kigali
03.2019 - 03.2022
- Supported medical and legal systems for in-transit refugees.
- Facilitated interpretation and translation services for displaced populations.
- Facilitated policy discussions to enhance Refugees' legal knowledge.
- Supported Healthcare assessments and travel documents, counting on individuals with special needs
- Participated in team-building exercises that fostered collaboration among staff members working on the project.
- Compiled reports summarizing progress towards goals and objectives of the initiative.
- Maintained up-to-date knowledge of software and technical developments through reading and training.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Maintained accurate records and documented client data in company databases.
- Developed and implemented program plans to ensure achievement of goals
Education
Bachelor of Science - Business Management and Economics
University of Kigali
Kigali, RwandaSkills
- Interpersonal skills
- Bilingual translation
- Mentoring
- Data entry
- Client Empowerment
- Computer skills
- Friendly, positive attitude
- Verbal and written communication
- Research and analysis
- Community outreach
References
Chad Pevateaux,PhD
pevateaux@gmail.com |73 553-1988
Manzi Honore
honoremanzi18@gmail.com |512-318-6812
Timeline
Program Specialist
Interfaith Action of Central texas
09.2024 - Current
International Students Mentor
Girl Forward
11.2023 - 09.2024
Migration Support Specialist
IOM
03.2019 - 03.2022
Bachelor of Science - Business Management and Economics
University of Kigali
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