Nadia Nau
New Bedford,MA
Summary
Detail-oriented Food Service Specialist with expertise in food safety, staff training, and exceptional customer service. Committed to maintaining compliance with safety standards while delivering quality meals tailored to patient dietary needs.
Overview
16
16
years of professional experience
Work History
Food Service Specialist
St Luke's Hospital
New Bedford, MA
07.2024 - Current
- Prepared meals according to nutritional guidelines, addressing specific dietary needs of patients.
- Collaborated with healthcare team to uphold food safety and quality standards, ensuring compliance and patient satisfaction.
- Trained new staff on food handling procedures and hospital policies.
- Monitored food temperatures to guarantee compliance with safety regulations.
- Delivered exceptional customer service during meal service, enhancing patient and staff dining experience.
Team Associate
Walmart. inc
Wareham, Massachusetts
02.2024 - 04.2025
- Assisted customers with inquiries, enhancing shopping experience through tailored product recommendations.
- Maintained cleanliness and organization of sales floor displays to create inviting shopping environment.
- Stocked shelves with merchandise following company guidelines.
- Collaborated with team members to streamline operations during busy hours, ensuring customer satisfaction.
- Trained new associates on store procedures and customer service standards.
Secretary
Jolly Garden Institute
Haiti, Port-au-prince
07.2010 - 11.2018
- Coordinated scheduling and appointments for staff and visitors to optimize time management.
- Managed office communications and correspondence to enhance operational efficiency.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained accurate records and files to support effective administrative processes.
- Prepared documents and reports to support daily functions.
- Assisted in organizing events and meetings for the institute.
- Assisted team members with various administrative tasks.
Education
Diploma - Secretary
Business Institute of The West Indies(BIWI)IWI)
Port-au-Prince, Haiti06-2007
Skills
- Meal preparation
- Food safety
- Nutritional guidelines
- Staff training
- Food temperature monitoring
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Time management
Languages
Haitian Creole
Native/ Bilingual
French
Native/ Bilingual
English
Professional
Timeline
Food Service Specialist
St Luke's Hospital
07.2024 - Current
Team Associate
Walmart. inc
02.2024 - 04.2025
Secretary
Jolly Garden Institute
07.2010 - 11.2018
Diploma - Secretary
Business Institute of The West Indies(BIWI)IWI)