Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nadia Norris

Anderson,SC

Summary

An ASS candidate at Tri-County Technical College bringing over three years of well-honed skills in customer service and hospitality. Highly experienced in patient care, client relations, merchandising and training team members. Understands the importance of delivering the mission of a brand with each and every action and interaction involving customers. Looking to apply my vast knowledge of client relations to project and/or property management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Toxicology Specialist

ARCPoint Labs
10.2022 - Current
    • Performed laboratory tests such as urinalysis, blood draws and various toxicology examinations.
    • Traveled to out-of-state assignments to provide assistance in health screenings and blood draws.
    • Collaborated with other lab technicians to ensure efficient workflows and accurate data.
    • Interpreted clients' needs and introduced services to fit specific requirements.

Apheresis Technician

The Blood Connection
06.2021 - 10.2022
  • Performs blood collection according to SOP, FDA regulations and AABB standards.
  • Scheduled patient appointments and managed flow of the clinic to ensure efficient patient care.
  • Maintained effective client relationships, ensuring client satisfaction and loyalty.
  • Assisted in training of new employees while monitoring their progress.

Certified Trainer

Chick-fil-A
06.2019 - 06.2021
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

Associate of Science - Business Administration - Management Emphasis

Tri-County Technical College
Pendleton, SC
05.2024

Skills

  • Adaptability
  • Problem Solving
  • Leadership
  • Client Relations
  • Employee Supervision
  • Microsoft Office
  • CRM Software
  • Data Entry
  • Staff Training
  • Scheduling

Certification

Microsoft Office Specialist: Word Associate (Office 2019) certification

References

Available Upon Request

Timeline

Toxicology Specialist

ARCPoint Labs
10.2022 - Current

Apheresis Technician

The Blood Connection
06.2021 - 10.2022

Certified Trainer

Chick-fil-A
06.2019 - 06.2021

Associate of Science - Business Administration - Management Emphasis

Tri-County Technical College

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