Multifaceted individual with a B.S. degree in Chemistry and professional experience in Early Childhood Education, Medical Office Administration, Hospitality and Financial Auditing. I am seeking a position with a company that may benefit from my versatile set of skills and experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Panda Daycare
Fayetteville, NC
09.2016 - Current
Provided a safe and stimulating learning environment for young children.
Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
Ensured compliance with relevant regulations such as health and safety standards.
Contributed towards creating a curriculum based on developmental milestones set out by Early Years Foundation Stage.
Stuck to daily routines to help children feel comfortable and promote development.
Maintained daily records of individual activities, behaviors, meals and naps.
Medical Receptionist
Cross Creek Neurology, PLLC
Fayetteville, NC
01.2015 - 12.2020
Greeted and checked in patients, updating patient information in computer system.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Processed referrals for specialist care when requested by physicians or patients.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Protected patients by observing strict HIPAA guidelines.
Secretary
Autism Therapeutic Services
Fayetteville, NC
05.2020 - 10.2020
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Provided administrative support to the office manager and other staff members.
Assisted with special projects or tasks related to departmental functions upon request.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Greeted visitors and directed to appropriate location or person.
Ensured HIPAA compliance was maintained throughout the practice by following protocols.
Front Desk Night Auditor
Hilton Garden Inn Hotel
Fayetteville, NC
07.2013 - 02.2016
Greeted guests upon arrival and provided information regarding hotel services, amenities, and local attractions.
Balanced daily revenue and prepared end-of-shift reports for management review.
Audited all accounts receivable postings to ensure accuracy of charges to guest folios.
Utilized problem solving skills when confronted with difficult situations involving customers or personnel.
Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
Education
Bachelor of Science - Chemistry With Psychology Minor
Methodist University
Fayetteville, NC
05-2014
Skills
Early Childhood Education
Office Administration
Customer Service
SOP Adherence
HIPAA Guidelines
Report Writing
Math and Science Expertise
First aid and CPR certified
Conflict resolution techniques
Teamwork and Collaboration
Analytical Thinking
Adaptability and Flexibility
Caring and Responsible
Certification
North Carolina Early Childhood Credential (NCECC)
Timeline
Secretary
Autism Therapeutic Services
05.2020 - 10.2020
Early Childhood Educator
Panda Daycare
09.2016 - Current
Medical Receptionist
Cross Creek Neurology, PLLC
01.2015 - 12.2020
Front Desk Night Auditor
Hilton Garden Inn Hotel
07.2013 - 02.2016
Bachelor of Science - Chemistry With Psychology Minor