Nadia Persaud

• Visual Field Technician, visual field testing Automated Refraction, dilation, Data Entry

• Provide support with clerical duties such as managing the doctor schedules, scheduling appointments, handling insurances eligibility, collecting copayments, all general clerical office duties

Dispatcher, scheduled appointments for clients, call & update clients equipments need servicing for winter, schedule employees day to day schedule for the day. HVAC Rebates. Order necessary parts & equipment needed.

• Kept accurate records of time and materials used for each job to compile into service reports.
• Maintained detailed installation records for customer and company use.
• Filled out detailed work orders for each job completed.
• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Scheduled appointments and conducted follow-up calls to clients.
• Answered multi-line phone system and enthusiastically greeted callers.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Entered data into system and updated customer contacts with information to keep records current.
• Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
• Maintained electronic filing systems and categorized documents.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

• Clerical support, manages correspondence, answer telephone calls, tracked documentation, organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
• Dispersed incoming mail, Maintained business records by updating customer information

• Bookkeeping, schedule all appointments for meetings
• Provide all clerical support as needed, answered telephone calls and tracked documentation
• Collect payments, issued receipts and update accounts to reflect new balances, organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow