Nadia Ramirez
Burlington,NJ
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
06.2020 - Current
- Pick up & deliver food orders
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Developed and maintained professional relations between customer, store personnel, and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
Legal Assistant
Brock & Scott, PLLC
08.2021 - 08.2022
- Legal doc preparation, E-filing & E-recording, Mailing and Fedex, Preparing and printing checks, Updating clients and client websites, Scanning and copying documents, Intake
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Paralegal/Legal Assistant
The Law Office of Chadwick L. Hooker
01.2021 - 03.2021
- E-filing court pleadings for attorney, Prepared court documents, Handled client calls and scheduled appointments, Liaison for the attorney and the court, Manning the front desk, answering phones and greeting clients, Day-to-day filing, scanning, copying, mailing, faxing, and calendaring
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Dog Walker/Pet Sitter
Wag
03.2019 - 03.2021
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Provided dog with water for adequate hydration on longer walks.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
Sales Associate
Kicks USA
10.2016 - 04.2017
- Greeting and Assisting customers, online orders, returns, cleaning, restocking, and answering phones
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
CCMA - Medical Assisting
Fortis Institute
Lawrenceville, NJ12.2024
Sophomore/College - Criminal Justice
Rowan College at Burlington County
Mount Laurel, NJ09.2024
High School Diploma -
Burlington County Institute of Technology
Westampton, NJ06.2017
Skills
- Microsoft excel (5 years)
- Google Analytics (4 years)
- Marketing (3 years)
- Sales (2 years)
- Customer service
- Google Docs
- Computer skills
- Communication skills
- Phone etiquette
- Childcare
- Time management
- Organizational skills
- Quick Decision Making
- Patience and Tolerance
- Reliability and punctuality
- Professional Appearance
- Quick Learner
- Hardworking and Responsible
- Order of draw
- Venipuncture Technique
- HIPAA Compliance
- Specimen labeling
- Professionalism and Ethics
- Capillary puncture
- Blood Glucose Testing
- Proper Tourniquet Application
- Lead Placement
- Cardiac anatomy knowledge
- Basic Life Support
- Patient preparation
- Certified in CPR/AED
- Vitals monitoring
Certification
- Marketing certification, 06/01/17, Present
- Driver's License, 01/12/2017, 01/12/2020 01/12/24, 01/12/28
Timeline
Legal Assistant
Brock & Scott, PLLC
08.2021 - 08.2022
Paralegal/Legal Assistant
The Law Office of Chadwick L. Hooker
01.2021 - 03.2021
Dasher
DoorDash
06.2020 - Current
Dog Walker/Pet Sitter
Wag
03.2019 - 03.2021
Sales Associate
Kicks USA
10.2016 - 04.2017
CCMA - Medical Assisting
Fortis Institute
Sophomore/College - Criminal Justice
Rowan College at Burlington County
High School Diploma -
Burlington County Institute of Technology
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