Highly motivated professional with a strong foundation in healthcare, eager to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Healthcare Associate
Methodist Medical Center
Grand Prairie, Texas
03.2022 - Current
Facilitated communication between healthcare providers, staff, and patients.
Ensured compliance with HIPAA regulations.
Assisted in scheduling tests, treatments, and procedures for patients.
Verified CPT codes, ICD-10 codes, and patient information to optimize invoicing and account management.
Evaluated patient eligibility and benefits for requested procedures and medications.
Reviewed and processed prior authorization requests.
Managed time effectively to ensure tasks were completed on schedule.
Healthcare Associate
Macarthur Medical Center
Irving, Texas
12.2015 - 08.2020
Prepared clinical documentation including patient records, reports and forms.
Managed appointment setting, cancellations, and rescheduling for patients.
Maintained up-to-date knowledge of current medical terminology, coding systems, billing practices.
Processed patient referrals and insurance verifications.
Scheduled surgical appointments, tests, and procedures using corresponding ICD-10 codes and CPT codes.
Contacted insurance companies to obtain the necessary pre-authorizations needed for upcoming tests and procedures.
Communicated authorization decisions, including approvals and denials, to healthcare providers and patients.
Responded promptly and professionally to patient inquiries through phone calls or emails.
Healthcare Associate
Dr. Anjani Amin Family Medicine
Arlington, TX
06.2014 - 12.2015
Managed patient appointments, insurance claims, and medical records.
Performed data entry tasks related to patient information.
Provided assistance in scheduling diagnostic tests, treatments, and procedures for patients.
Ensured compliance with HIPAA regulations when handling protected health information.
Built strong and trusting rapport with clients and loved ones.
Assisted administrative departments with paperwork, errands and other clerical duties.