Nadia Rosenfelt
Wynantskill
Summary
Experienced team leader with a proven track record in food service, hospitality, and early childhood education. Over 4 years of combined expertise. Recognized for exceptional customer service, strong leadership qualities, and success in high-pressure settings. Proficient in overseeing fast-paced shifts, fostering team cohesion, and cultivating positive guest and student interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender, Server, Host, To-Go specialist
Sonny's BBQ
04.2024 - 05.2025
- Delivered high-quality guest experiences by providing fast and friendly service in both bar and dining areas
- Memorized menu items and weekly specials to upsell and recommend choices based on guest preferences
- Handled payments, balanced cash drawers, and closed tabs with accuracy and speed
- Took and prepared drink orders accurately and efficiently while following liquor laws and company standards
- Greeted guests warmly and managed waitlist using table rotation and floor maps
- Provided friendly customer service over the phone, in person, and at the curbside pickup station to ensure customer satisfaction
- Accurately took and packaged to-go orders, ensuring all items were completed up to brand standards.
Lead Preschool Teacher
Bright Beginnings Preschool
02.2023 - 04.2024
- Developed and implemented engaging and age-appropriate lesson plans
- Led a classroom of 15 children ages 3-4, ensuring a safe and nurturing environment
- Collaborated with parents/guardians on a daily basis to provide updates and address any concerns
- Monitored and documented individual student progress to support their developmental goals
- Ensured compliance with Florida's Early Learning Childhood Education requirements
- Fostered a positive and inclusive learning environment for all students
Shift Leader/Shift Trainer
Panera Bread
04.2021 - 02.2023
- Supervised and assisted team members to ensure customer satisfaction and adherence to company standards
- Resolved customer concerns and conflicts to enhance dining experience
- Coordinated breaks, assigned tasks, and monitored labor to control costs and improve team productivity
- Assisted with inventory management, ordering procedures, and cash handling
- Coached team members to uphold company standards and trained new hires
- Implemented strategies to maintain operational efficiency and uphold quality standards
Education
High School Diploma -
Springstead Highschool
Spring Hill, FL05.2022
Skills
- Leadership Experience
- Team Management
- Clear and effective communication
- Food service
- New hire training
- Food running
- Menu memorization
- Customer Service
- Time Management
- Cash Handling
- Money Management
- Early Childhood Education
- Safe service compliance
- Cash register operation
- Cash and credit transactions
Certification
- ServSafe Certified, 2022
Timeline
Bartender, Server, Host, To-Go specialist
Sonny's BBQ
04.2024 - 05.2025
Lead Preschool Teacher
Bright Beginnings Preschool
02.2023 - 04.2024
Shift Leader/Shift Trainer
Panera Bread
04.2021 - 02.2023
High School Diploma -
Springstead Highschool
Similar Profiles
Grace HardyGrace Hardy
Server at Sonny's BBQServer at Sonny's BBQ
Vanessa WilkinsonVanessa Wilkinson
Bartender/ Server at Sonny's BBQBartender/ Server at Sonny's BBQ
Hadrian WellsHadrian Wells
Line Cook at Sonny's BBQLine Cook at Sonny's BBQ
Jeremy BorntJeremy Bornt
House Sitter at The Delaney FamilyHouse Sitter at The Delaney Family
Janelle BulanJanelle Bulan
Scale Master at Carver CompaniesScale Master at Carver Companies