Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadia Sutton

Greenville,NC

Summary

I am a dynamic customer service professional with a proven track record. I adept at resolving inquiries and enhancing satisfaction. Skilled in CRM documentation and also team collaboration, I excel in time management and hygiene protocol adherence, ensuring a safe and welcoming environment for all clients and customers!

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Days Inn Hotel
02.2025 - 12.2025
  • Handled customer complaints, resolving issues efficiently to enhance satisfaction.
  • Documented interactions using CRM software, ensuring accurate records for future reference.
  • Participated in team meetings to discuss performance metrics and suggest improvements.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.

Personal Care Assistant

Southern Living Assisted Living Facility
09.2024 - 02.2025
  • Provided compassionate personal care to residents, assisting with daily living activities and ensuring comfort.
  • Adapted quickly to changing situations, demonstrating flexibility in meeting diverse resident needs efficiently.
  • Maintained a clean and safe environment by adhering to hygiene protocols and routine safety checks.
  • Communicated effectively with healthcare staff and family members to relay important resident information.

Customer Service Representative

Focus Services
11.2023 - 07.2024
  • Handled customer complaints, resolving issues efficiently to enhance satisfaction.
  • Documented interactions using CRM software, ensuring accurate records for future reference.
  • Participated in team meetings to discuss performance metrics and suggest improvements.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.

Sales Associate

Publix
01.2023 - 10.2023
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained store cleanliness and organization to promote a welcoming environment.
  • Resolved customer complaints promptly.

Education

High School Diploma -

Pitt Community College
Winterville, NC

Skills

Customer inquiry resolution

Languages

English
Native or Bilingual

Timeline

Front Desk Receptionist

Days Inn Hotel
02.2025 - 12.2025

Personal Care Assistant

Southern Living Assisted Living Facility
09.2024 - 02.2025

Customer Service Representative

Focus Services
11.2023 - 07.2024

Sales Associate

Publix
01.2023 - 10.2023

High School Diploma -

Pitt Community College
Nadia Sutton