NADIA VALVERDE
Summary
Dynamic professional with a robust background in education and mental health, notably at Sul Ross State University. Excelled in roles requiring complex problem-solving and collaborative teamwork, enhancing student engagement and client well-being. Proficient in Microsoft Office and bilingual, I leverage analytical thinking and a positive attitude to achieve goals and foster team development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Sul Ross State University
08.2023 - 11.2024
- Assisted professors with grading assignments, teaching classes, and engaging in student interactions.
- Contributed to a research study on Mindfulness under the guidance of Dr. Bradley Carpenter.
- Managed office tasks including answering phones and filing documents.
- Created and maintained a safe and engaging learning environment for all students.
- Maintained accurate records of student attendance and performance.
- Monitored student progress and provided feedback to both students and teachers.
Mental Health Technician
El Paso Behavioral Health System
El Paso, Texas
01.2023 - 06.2024
- Provided education about mental illness symptoms and causes to family members of patients.
- Tracked client movement on and off unit by documenting times and destinations.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Supported clients in developing daily living skills such as budgeting money or time management.
- Tracked and replenished inventory of therapeutic supplies and materials.
- Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Graduate Assistant (Softball)
Sul Ross State
08.2023 - 10.2023
- Managed field and team operations, including practice scheduling and player supervision.
- Assisted the head coach during practices and games, ensuring smooth team functioning.
Sales Associate
Aeropostale
06.2023 - 08.2023
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers and provided exceptional customer service.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Adhered to company initiatives and achieved established goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Student Worker
Sul Ross State
09.2021 - 05.2023
- Maintaining communications with the public, training programs and instructors, performs data entry, opens and sorts mail/faxes received, and creates reports as needed
- Performed data entry, created detailed reports, and managed incoming mail and faxes.
- Provided administrative support by training programs and instructors.
Case Worker I (Adult MH)
Emergence Health Network
05.2024
- Provided comprehensive case management for clients with complex needs, encompassing medical, social, and educational support.
- Developed and maintained long-term relationships with clients, their families, and service providers to ensure holistic care.
- Facilitated access to necessary resources and services, promoting client well-being and stability.
Education
M.D. - Counseling Program, Masters of Education
SUL ROSS STATE UNIVERSITY
05-2026
Bachelor of Arts - English Literature Arts Major, Psychology Minor
SUL ROSS STATE UNIVERSITY
05.2023
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- ADOBE
- Office Management
- Student supervision
- Collaborative teamwork
- Student health and safety
- Classroom support
- Stress Reduction Techniques
- Effective Sales Techniques
- Bilingual
- Mindful Strategies
- Team Development in Softball
- Curriculum Development
- Mentoring Young Athletes
- Complex Problem-solving
- Positive attitude
- CPR and first aid
- Content organization
- Grammar expertise
- Formatting expertise
- Collaboration
- Organization
- Analytical thinking
- Time management
- Customer service
- Project planning
- Self-Directed
- Research
- Quality assurance
- Customer relations
- Team management
Volunteer Experience
- Over 200 hours of Volunteer Experience
- Academic All-Conference
- Abundant Living Faith Center Volunteer
- Student Athlete Advisory Committee
- Alpine Elementary School Fall Carnival
- Alpine Elementary Reading to Children
- Thanksgiving Turkey Drive By
- Research Study on Mindfulness (Bradley Carpenter)
Athletichonors
- 1st Team All-conference (2023)
- 3rd Team All-conference (2022)
- 2nd Team All-Conference (2021)
- ASC Hitter Of The Week (2023)
Academic Honors
- Dean's List (Spring 2021-Spring 2023)
- Academic All-Conference
- Sigma Tau Delta Honor Society Member
Languages
Spanish
Native/ Bilingual
Certification
- CPR Certified
- LGBTQ+ Safe Space
References
References available upon request.
Timeline
Case Worker I (Adult MH)
Emergence Health Network
05.2024
Teaching Assistant
Sul Ross State University
08.2023 - 11.2024
Graduate Assistant (Softball)
Sul Ross State
08.2023 - 10.2023
Sales Associate
Aeropostale
06.2023 - 08.2023
Mental Health Technician
El Paso Behavioral Health System
01.2023 - 06.2024
Student Worker
Sul Ross State
09.2021 - 05.2023
M.D. - Counseling Program, Masters of Education
SUL ROSS STATE UNIVERSITY
Bachelor of Arts - English Literature Arts Major, Psychology Minor
SUL ROSS STATE UNIVERSITY
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