Summary
Overview
Work History
Education
Skills
Timeline
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Nadia Vieira

Palm Coast, FL,FL - Florida

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Palm Tree Podiatry
Palm Coast , FL
05.2023 - 06.2024
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Housekeeper

Hampton Inn By Hilton
Palm Coast, FL
12.2022 - 07.2023
  • Responded to requests from guests regarding housekeeping needs.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Emptied trash receptacles throughout the property.
  • Provided information about hotel services upon request from guests.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Followed safety procedures when handling hazardous materials.
  • Ensured that all health standards were met during cleaning operations.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported any maintenance issues or damage to supervisors immediately.

Hostess/Restaurant Busser

Cracker Barrell Old Country Store
Palm Coast, FL
07.2021 - 10.2022
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Handled cash payments and reconciled daily transactions accurately.
  • Provided excellent customer service by addressing customer needs promptly.
  • Resolved any customer complaints or issues quickly and professionally.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Assisted servers in bussing tables when needed during busy periods.

Education

Associate of Arts - Radiologic Technology

Keiser University
Daytona Beach, FL
02-2027

Skills

  • Patient-focused care
  • Data Entry
  • Calm and level-headed under duress
  • Clinical Documentation
  • Insurance Claims
  • Electronic Medical Records
  • Quick problem solver
  • Lab equipment setup
  • Vital signs monitoring
  • Understands mobility assistance needs
  • Equipment Sterilization
  • Appointment Setting
  • Insurance Verification

Timeline

Medical Assistant

Palm Tree Podiatry
05.2023 - 06.2024

Housekeeper

Hampton Inn By Hilton
12.2022 - 07.2023

Hostess/Restaurant Busser

Cracker Barrell Old Country Store
07.2021 - 10.2022

Associate of Arts - Radiologic Technology

Keiser University

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