Nadia White
Philadelphia,PA
Summary
Team-minded coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures.
Overview
9
9
years of professional experience
Work History
Transfer Center Coordinator
Thomas Jefferson Health System
Philadelphia, PA
04.2020 - Current
- Facilitated communication between different health systems, doctor and surgeons, averaging 60 calls per shift
- Documented patient condition and treatment to facilitate plan of care.
- Assessed emergency situations and prioritized medical care for patients.
- Reported abnormal changes in patient's physical, mental and emotional conditions to receiving physician for re-evaluation.
- Responded promptly to facility inquiries regarding estimated time of arrival.
- Kept detailed and updated records of calls in electronic databases.
- Recorded complaints and discussed possible solutions with nursing staff to prevent delay in patient care.
Material Distribution Representative
Canon Business Solutions
Philadelphia, PA
08.2017 - 09.2018
- Answered telephone inquiries from physicians, and other healthcare staff.
- Managed front office customer service, billing and administration tasks to streamline inventory workflow.
- Maintained quality control standards when packing and shipping items to CHOP satellite locations.
- Developed efficient methods for organizing outbound shipments.
- Resolved discrepancies between physical inventories and PYXIS system records.
Bank Teller
PNC Bank
Philadelphia, PA
08.2015 - 07.2017
- Received and counted daily inventories of cash, drafts and checks.
- Explained bank services, financial products and applicable fees to customers.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Responded and assisted customers with account inquiries and updates.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Education
High School Diploma -
Robert Lamberton High School
Philadelphia, PA02-1999
Skills
- Customer service
- Work Planning and Prioritization
- Document management
- Point of contact
- MS office
- Insurance verification
- Basic EMT recording
Timeline
Transfer Center Coordinator
Thomas Jefferson Health System
04.2020 - Current
Material Distribution Representative
Canon Business Solutions
08.2017 - 09.2018
Bank Teller
PNC Bank
08.2015 - 07.2017
High School Diploma -
Robert Lamberton High School
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