Nadia Rohlinger
Summary
Collaborative leader and strategic problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Brings comprehensive knowledge of program management using independent decision-making skills and sound judgment to positively impact company success. Dedicated to partnering with coworkers to promote engaged, empowering work culture.
Overview
17
17
years of professional experience
Work History
Lecturer
San Diego State University
08.2019 - Current
- Facilitated Service-Learning courses (Virtual, Hybrid, In-Person).
- Supported student success initiatives to engage first-year students in service-learning and critical thinking to deepen their educational experiences.
- Conducted research in higher education practices, student recruitment/retention, and pandemic impact on education and policy.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
Director of Service Learning
San Diego State University Research Foundation
06.2019 - Current
- Lead organizational development change management initiatives through a structured framework for all levels of the organization.
- Develop processes to facilitate information sharing and enable smooth hand-offs to the program and management team.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations. Incorporate project management tools (Asana, Smartsheets, Jira, MindMiser, LucidChart, Miro, SalesForce) to facilitate collaboration.
- Strategized Talent Acquisition plans to recruit, interview, hire, onboard, evaluate, retain, and mentor 150 student staff each academic year to provide service-learning tutoring.
- Integrated change management including program evaluation using logic model, surveys, and reflection into project plans, timelines, and roadmaps.
- Drive alignment across large cross-functional teams including SDSU HR and SDSURF HR, SDSU Office of Financial Aid, Career Services, StratComm, Registrar, and partner school districts.
- Implemented and supervised the organization's Public Information Plan reflecting core values and strategic goals.
- Establish KPIs and processes to track partner engagement, new opportunities, funding.
- Demonstrated agility with Zoom, Google Suite, Microsoft Office Suite, Google Suite, PeopleSoft, WorkForce, iCIMS, Canva.
Service-Learning Coordinator
San Diego State University Research Foundation
06.2013 - 06.2019
- Developed policy and strategy aligned with project goals, institutional priorities, and employee needs through listening, collaboration, and research.
- Cultivated and maintained reciprocal partnerships with community organizations, individual donors, local businesses, and school sites.
- Spearheaded communication plan across multiple platforms to culturally and linguistically diverse stakeholders in a cross-functional environment leading to increased engagement by 60%.
- Conducted thorough evaluations of completed projects to monitor success and identify areas for improvement.
- Managed budgets and allocated resources effectively to ensure the success of all service-learning initiatives.
Administrative Support Coordinator
San Diego State University Research Foundation
08.2012 - 06.2013
- Implemented program changes into project plans and aligned with federal policy.
- Assisted with hiring processes, conducting preliminary interviews and processing new employee paperwork.
- Established systems to track applicants and follow up on hiring steps.
- Maintained accurate records, assisting in budget planning and expense tracking for the department.
- Developed training materials for new hires, fostering a supportive learning environment for onboarding staff members.
Coordinator & Facilitator
Pacific Institute for Research and Evaluation
01.2007 - 01.2010
- Facilitated PREVENT course for active duty in Japan focusing on personal responsibility, respect, alcohol, drugs, finances, health, nutrition, fitness, and values
- Increased course enrollment and completion by 150%.
Education
MA - Human Relations, Organizational Development
University of Oklahoma
BA - International Relations - World Trade & Development, Community Development, Leadership
University of California, Davis
Skills
- Strategic Planning
- Project Management
- Research and analysis
- Organizational Development
- Customer Engagement
- Verbal and written communication
- Creativity and Innovation
- Staff Development
- Cross Functional Leadership
- Talent Acquisition
- Problem-Solving
- Flexible and Adaptable
Timeline
Lecturer
San Diego State University
08.2019 - Current
Director of Service Learning
San Diego State University Research Foundation
06.2019 - Current
Service-Learning Coordinator
San Diego State University Research Foundation
06.2013 - 06.2019
Administrative Support Coordinator
San Diego State University Research Foundation
08.2012 - 06.2013
Coordinator & Facilitator
Pacific Institute for Research and Evaluation
01.2007 - 01.2010
MA - Human Relations, Organizational Development
University of Oklahoma
BA - International Relations - World Trade & Development, Community Development, Leadership
University of California, Davis
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