Nadieh Shand

• Provided strong leadership to multiple project managers and program specialists.
• Manage the overall GTD program portfolio (+10 programs, +20 projects), prioritizing projects based on strategic and organizational objectives, resource availability, and business needs.
• Implemented and developed operational standards, policies and procedures.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
• Developed proposals and presentations for internal and external audiences.
• Successfully launched and managed an innovative development program centered around Artificial Intelligence (AI).
• Implemented a comprehensive change management curriculum for both leaders and individual contributors, driving organizational adaptability and growth.
• Launched a global mentorship program, fostering valuable cross-cultural and cross-functional learning experiences for participants.
• Successfully mapped out strategic development for all GTD programs and People Team initiatives, creating white papers, project briefs and detailed plans.

As the Global Talent and Development (GTD) Program Manager within our Program Management Office (PMO), the responsibility lies in establishing and leading the PMO, assuming the central point of contact for all GTD program and project-related activities.

• Developed and implement standardized program management methodologies, tools, and best practices to ensure consistent and efficient project execution. Leading and guiding project managers and teams.
• Launched 3 Key global leadership programs, from aspiring leaders to people leaders
• Lead in multiple vendor selections, such as LMS and PM systems.
• Track and report on key project metrics and performance indicators, providing updates to senior management and stakeholders.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.

• Mapped out global onboarding processes for the global HR & Benefits team, simplifying complex issues into understandable language for direct communication with HR leadership.
• Designed and automated business processes for leadership assessments, reducing report completion time from 2 hours to just 15 minutes per report, resulting in a time savings of over 350 hours.
• Developed a data analysis calculation tool for 360 and team effectiveness assessments, generating reports from raw data into Google slides for efficient reporting.
• Successful consultant to the internal Digital Experience team, expediting the vendor technology platform evaluation process for leadership assessments and reporting, resulting in a record-time vendor selection. Successfully led the internal UAT and QA process, collaborating with the new vendor to launch the new tool, assessments, and reports.

• Identified and rectified a significant inventory discrepancy by thoroughly exploring the used inventory management system. Addressing issues related to system usage, misplaced inventory, and human error, resulting in inventory accuracy increasing from 57% to 90% within just 2 months. This correction positively impacted profit margins and financial accuracy.
• Effectively negotiated and managed third-party contracts related to project deliverables, ensuring successful project outcomes and cost-effective execution.
• Developed and executed successful marketing strategies and materials, significantly enhancing brand awareness and customer engagement.
• Employed data analysis techniques to enhance inventory management, resulting in improved accuracy, optimized sales, and more effective discount strategies.

Successfully coordinated with multiple industry stakeholders to ensure the timely and successful completion of large and complex B2B projects, exceeding stated timelines.

• Provided valuable support to engineers in the design and implementation of critical business processes and tools, enhancing operational efficiency.
• Demonstrated a keen eye for detail by detecting errors and initiating corrective actions, following up with relevant parties to verify and confirm resolutions.
• Efficiently coordinated the logistics of multiple product shipments from Gigafactory One to various distribution points, ensuring on-time delivery to project sites.
• Designed and generated comprehensive reports that calculated project efficiency, budget breakdowns, and critical operational metrics, facilitating data-driven decision-making.
• Played a pivotal role as a member of the escalation team, rapidly problem-solving project challenges and presenting updates to director-level management, contributing to efficient decision-making and project success.

• Efficiently led, managed, tracked, and reported on projects, including the provision of risk assessments to senior leadership. Maintained and managed an annual training calendar for all trainers throughout EMEA, ensuring streamlined resource allocation and effective planning.
• Developed, monitored and executed strategic project plans that aligned with and contributed to overall business objectives.
• Supervised and coordinated comprehensive updates and reports for all active EMEA projects, facilitating informed decision-making at the executive level.
• Proficiently collected, managed, and analyzed data, providing valuable insights into course effectiveness and essential operational metrics.
• Acted as the primary liaison for 140 direct stakeholders, effectively bridging communication across the service field, service engineering, and training academy teams.